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Enabling e-Mobility. Alectra is 'leading the charge' when it comes to electric vehicles (EV). Find curated information to help you make an informed decision about switching to electric. Read More.
Resources to help you understand your Alectra Utilities bill and payment options, including paperless billing, rates and service charges, online forms, moving or opening an account, causes of high bills, and water billing information.
Our mission is to be the energy ally that our customers expect us to be. We are equipped to discover the possibilities of energy conservation and new technologies for enhancing the quality of life in the communities we serve.
When it was founded, Alectra was described as the second largest municipally-owned electricity utility in North America after the Los Angeles Department of Water and Power. As of January 2019 it is the largest municipally-owned electricity utility in Canada, by number of customers served.
About Us. Corporate Overview. Vision, Mission and Values. Careers. Contact Us.
With My Alectra, you’ll have secure access to easily manage your Alectra Utilities account online. Explore the Account, Billing, Services, and Usage menus to find everything you need to set your notification preferences, pay your bills, analyze your electricity use, and more.
Customer Service & Support. Our customers trust us to provide safe and reliable electrical service, timely and accurate billing and advice to help them make smart energy choices.
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The Alectra family of companies includes Alectra Inc. (Mississauga), Alectra Utilities (Hamilton) and Alectra Energy Solutions (Vaughan). Our mission is to provide innovative and reliable energy solutions which deliver lasting value for all. Discover your new energy.
Alectra Inc. is shaping the future of energy as we know it. We strive to provide safe, reliable and innovative energy solutions to families and businesses across the Greater Golden Horseshoe area, while maintaining financial strength and delivering value for our shareholders, customers, communities, and employees.
