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U.S Department of Homeland Security (DHS) requires Carnival Cruise Line to submit a final departure manifest with specific guest information at least 60 minutes prior to departure . All guests are... Date Updated: 06/29/2021
New to cruising? Get answers to FAQs ranging from cruise preparation to debarkation. Browse by category or click to see the most popular cruise questions.
On most ships, the machines are operated using your Sail & Sign card for payment. On the following ships, only coins are accepted to operate the machine; change can be obtained at the Guest Service Desk, if needed: Carnival Elation and Carnival Paradise. Self-Service Launderettes are featured on most ships with the exception of the following:
The deposit and payment terms are the same. Guests who cancel prior to the final payment date will receive a future cruise credit in the amount of the deposit received less a $50 USD service fee per person. Future cruise credits are issued in the name of the original payee, regardless of whether they were ever booked in the cancelled reservation.
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Carnival Kitchen: (on Carnival Celebration, Carnival Jubilee and Mardi Gras): Guests can enjoy more than 15 onboard hands-on culinary experiences led by our talented chefs. Cooking Demonstration (on select Carnival Journeys sailings): Learn to cook Steakhouse-style from our team of chefs as they demonstrate the tricks of the trade used to make those multi-course dinners that everyone loves.
Carnival recognizes that some states in the U.S. have legalized the use of recreational and/or medical marijuana. However, cruise lines are required to follow U.S. federal law, which... Date Updated: 09/19/2023
The Total Fare is defined as Cruise Charges, Transfer Services, Pre/Post Cruise Vacation Packages and Fly2Fun Air (please note that Fly2Fun Restricted Air which is non-refundable at time of booking). Government Taxes and Fees, as shown on your cruise invoice, as well as any prepaid Service Gratuity, will not be subject to a cancellation penalty and will be refunded in case of cancellation.
Carnival Kitchen (featured on Carnival Celebration, Carnival Jubilee and Mardi Gras) Alcoholic and non-alcoholic bar beverages (excluding beverages served in the Main Dining Room and Lido Restaurant such as non-bottled water, lemonade, iced tea, select juices, hot chocolate and non-specialty coffee and tea) Gift Shop purchases
Carnival will review the refund request and respond by email within 180 days of the date the claim is made. If Carnival finds that you are entitled to a refund, Carnival’s response may also include an offer of an alternative to a refund, such as a future cruise credit, and you will be free to choose either option.
