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Online services and Web resources. Verify service status; Report an outage; Power failure or scheduled outage information form; See Frequently asked questions
Notify us of a move, consult your bills, manage your payments—these, and many other things, can all be done easily in your Customer Space, and at your convenience. You can also chat with a customer services representative if necessary.
services. See your balance, due date and payment history for all your accounts. Report a change of address online. Update your communication preferences. Use our tools to understand your electricity use. …and more! Log in; Create my Customer Space Click to obtain more informations about your customer space
Services en ligne et ressources Web. Vérifier l’état du service; Signaler une panne; Formulaire de demande d’information sur une panne ou d’interruption planifiée passée; Consulter la foire aux questions
Visit the Customer Space at any time to check your account balance and make a payment. Online Billing Anywhere, anytime, you can get the information you need to pay your bill.
Request a service contract by phone. You can request a new service contract for free through your Customer Space. However, if you prefer to do it by talking to one of our customer service representatives, a $25 fee (plus tax) will be added to your first bill.
Téléchargez l’application mobile sans frais dès aujourd’hui pour accéder à votre Espace client, gérer votre compte et faire le suivi de votre consommation, des pannes et des délais de rétablissement du service.
Visit the Customer Space at any time to check your account balance and make a payment. Paying your bill Online, by mail, at the bank―Consider the possibilities.
Service status by region. See how many customers are without power in each Québec region.
Terminate a service contract online. Log in to your Customer Space to make the change online. If you don’t have a Customer Space yet, it only takes a few minutes to create one! Too soon to do it? You know you’re going to have to remove an address or cancel a contract, but it’s too soon to notify us? Don’t forget!