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Popular Topics. Find answers to your Manage Booking questions. From seat selection, change flights, upgrade flights, meal selection and more.
For customers in the European Union. Online help and support for frequently asked questions on Qantas Bookings, Baggage, Check-in, Manage booking, Frequent Flyer, Qantas Club and how to contact us.
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International - You can check in online from 24 hours up until 90 minutes before your flight departure. Customers who require special assistance, unaccompanied minors or large groups, please make yourself known to a Qantas Team member who will be able to assist you with the check-in process when you arrive at the airport. Auto check-in.
Sometimes due to unexpected circumstances, such as bad weather or industrial action, your flight may be changed or cancelled. If this happens, we’ll do all we can to find alternate options and keep you informed of developments and the choices available to you. Visit our real-time Flight Status page for up-to-the-minute information on all ...
Bassinets are fitted to our Boeing 787, Airbus 380 and Airbus 330 aircraft. They are limited in number and should be booked in advance when making your booking or via Manage Booking. There is a charge for bassinets booked in economy and no charge for premium cabins.
Answer. Yes, if: Both your flights are booked on the same single booking and; Your flights are all with Qantas, or Qantas and Emirates, or Qantas and one world airlines. Your baggage will be transferred between flights for you, and you will receive your boarding pass for your onward flight*. Note Due to the need to authenticate travel ...
Contact your local Qantas office to change your booking. (Service fees may apply for changes made through your local Qantas office). Cancellations/Refunds: If you have booked with us via qantas.com, you can request a refund or Flight credit for your flight booking via Manage Booking and selecting the Cancel/Voucher button, (before cancelling ...
When booking a flight on qantas.com, you can find the fare rules by clicking on the fare name in the search results table. You have the option to compare the rules of different fares for the same flight. For bookings made through other channels: Contact your local Qantas office.
This helps us ensure your comfort, health and safety inflight including allowing for the provision of any specialised equipment or assistance you might need. For more information, visit Fitness to Fly. If you require Medical Clearance, print the Travel Clearance Form and email or Fax: +61 2 9490 1830 the completed form to Qantas Medical for ...