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      • If your item is eligible, both in-store or online purchases can be returned or exchanged at a Best Buy store in Canada.
      www.bestbuy.ca/en-ca/help/returns-and-exchanges/returning-or-exchanging-a-best-buy-product/returning-or-exchanging-an-item-at-a-store
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  2. Returning or exchanging an item at a store. Both in-store and online eligible purchases can be returned or exchanged at most Best Buy stores in Canada, with some conditions and exceptions. Returning an online purchase by mail. We only accept mail-in returns if the item was purchased online.

  3. How to return or exchange items at a store: Check the item’s return policy: Make sure your item is eligible for return by reading our Return and Exchange policies. Most purchases from Best Buy can be returned or exchanged within 30 days, or within 15 days for cellular and wireless devices.

  4. You may return any item purchased on BestBuy.com at any Best Buy store. For faster return processing, please bring your packing slip (if you received one), or your receipt, the credit card used to make your purchase, and a valid photo ID.

  5. Feb 4, 2021 · Best Buy's return policy says most products can be returned within 15 days for a refund or exchange, but the company doesn't always follow its own policy.

    • Bestbuy.Com's Return Policy: The Essentials
    • What If You Don’T Have The Original Box?
    • Can You Return Something After Using It?
    • No receipt? Here's What You Can Do
    • How Fast Can You Expect A Refund?
    • Can Online Purchases Be Returned in Store?
    • Items That Can't Be Returned
    • The Bottom Line

    For most products, you’ve got 15 daysto return or exchange them. Just bring the item along with all the original packaging, accessories, and your receipt to any Best Buy store, and they’ll process the return or exchange. This applies to items purchased both online and in-store, so it’s all pretty straightforward. However, activatable devices (like ...

    If the product is still in like-new condition, you might be in luck. Best Buy will generally accept returns if you’ve got the original packaging and accessories. If something’s missing, they could still take the return but may deduct a fee from your refund. So, double-check that you’ve got all the parts and pieces before heading to the store.

    The general rule here is that Best Buy requires the item to be in like-new condition. If you’ve used the product but still have all the original packaging and accessories, they may accept it. Just make sure it’s not heavily used or damaged, otherwise, your return could be denied.

    If you’ve lost the receipt, don’t stress too much. Best Buy can often look up your purchase with the credit card you used. If they can’t find your transaction, you might still be able to get store credit or exchange the item, but without a receipt, they’re not obligated to offer a full refund.

    Refunds typically appear on your bank statement within five business days when you return the item in-store. If you’re mailing in your return, it could take up to 30 daysfor the refund to process once Best Buy receives the item. For larger cash or check payments, you’ll get a refund check mailed within ten days.

    Yes, you can avoid the extra hassle and shipping fees by returning your online purchasesdirectly to a Best Buy store. Just bring your packing slip or proof of purchase along with the item, and they’ll process the return for you.

    Not everything is eligible for returns. Final sale items, personalized orders, prepaid cards, and certain custom ordersare non-returnable. Plus, anything that’s worn, damaged, or missing significant components (like accessories or tags) may be denied for a refund or exchange. Always check the latest details on Best Buy’s return policy to make sure ...

    Best Buy’s return policy is flexible for most purchases, but there are a few conditions to be aware of—especially around restocking fees and the like-new conditionrequirement. Keep your receipts, bring everything back in good shape, and you should have no trouble getting your refund or exchange. Following these tips can make your returns simple and...

  6. In Canada, businesses are not obligated to accept the return of purchased items unless they are defective. However, many businesses offer refunds or exchanges for various other reasons to help foster good customer relations. On this page. Refund or exchange policy. Sales receipt for refunds and exchanges. Refund or exchange complaint.

  7. Best Buy doesn't have a restocking fee on anything but cell phones. It's $35. However, if you return something without accessories, there will be a fee. The way it works is when you enter the item to return it, it will ask what items are missing. You select them & it will add on whatever fee there is for that particular piece.

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