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Welcome to the Costco Customer Service page. Explore our many helpful self-service options and learn more about popular topics.
Renewing your membership online is as simple as signing in and heading to Renew Membership in your Costco.com Account. To keep things nice and easy, our members likewise have the option to Auto Renew using any Visa® credit card. Please keep in mind that active memberships can only be renewed within 90 days prior to the expiration date.
Extra benefits on select Costco Travel products. Business Membership: $65.00 Annual membership fee*. Includes a free Household Card. Add Affiliate Cardholders for $65 each*. Valid at all Costco locations worldwide. Purchase for resale. Business Members must provide Costco with the appropriate resale information. Gold Star Membership:
Over the coming months, membership scanning devices will be used at the entrance door of your local warehouse. Once deployed, prior to entering, all members must scan their physical or digital membership card by placing the barcode or QR Code against the scanner*. Guests must also be accompanied by a valid member for entry.
Signing up is a simple process. You can visit our membership desk at any warehouse to join in person. Alternately, you can sign up online, or call 1-800-774-2678 to speak with our Member Services over the phone. We believe it’s important that you have options, and there are different types of memberships to choose from.
On Membership: We will cancel and refund your membership fee at any time if you are dissatisfied. On Merchandise: We guarantee your satisfaction on every product we sell, and will refund your purchase price*, with the following exceptions: Electronics: Costco will accept returns within 90 days (from the date the member received the merchandise ...
Cash. Personal checks from current Costco Members. Business checks from current Costco Business Members. Traveler’s checks. EBT cards. Mobile Payment (Apple Pay, Google Pay, Samsung Pay) FSA/HSA Visa or MasterCard Debit cards are accepted at Pharmacies, Optical and Hearing Aid Departments. U.S. Costco Gas Stations:
How can I find out when my Costco membership will expire? There are several options to find out when your membership is ready for renewal, so that you can choose whichever route is easiest for you: If you received your annual renewal notice in the mail, your renewal month is located in the Billing Summary Information section. Your membership is ...
Costco members can make several changes to their membership online, such as: Renew the membership. Upgrade to an Executive Membership. Add or change a Household cardholder. Update the address, phone number and email. Change communication preferences. Add an Account Manager.
To change your Sign In email address: Choose Account Details in the Account menu. Select Edit next to Sign In Email. Enter your current email address and select Send Verification Code. Enter the verification code sent to your email address, then select Verify Code. Enter your new email address, then select Update. To change your password:
