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Welcome to TOPIx. Registered users are able to purchase subscriptions for technical information such as Workshop Manuals, Electrical Diagrams, Technical Bulletins, and Diagnostic Release Notes. If you are an existing user please select login.
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- 1.1 What is TOPIx Diagnostic Device Agent?
- 1.2 Who is it for?
- 1.3 Installation of TOPIx Diagnostic Device Agent
- 1.4 What functions are available?
- 1.4.1 Login 1
- 1.4.3 Proxy settings 3
- 1.4.4 Change language 4
- 1.4.5 Logging level 5
- 1.4.6 Capture logs 6
- 1.4.7 Settings 7
- 1.4.8 What’s new 8
- 1.4.9 About 9
- 1.4.10 Check for Update 10
- 1.4.11 Start Data Logger 11
- 1.4.12 Exit 12
- 1.4.13 Summary of New Features
- 2.1.1 Internet concerns
- 2.1.2 Hidden icons caused by user display preferences
- 2.1.3 Firewall permissions
- 2.1.4 Vehicle Communication Interface (VCI) and vehicle communications
- 2.1.5 Registration problems
- 2.3 Uninstall Diagnostic Device Agent
- 3 Frequently Asked Questions
TOPIx Diagnostic Device Agent is software that utilises current diagnostic equipment to connect to applicable vehicles. The Diagnostic Device Agent synchronises with TOPIx to display vehicle data and all expected features and functions of Jaguar Land Rover approved diagnostic tools.
Intended for users who want to connect TOPIx to maintain Jaguar Land Rover vehicles. For the best user experience Jaguar Land Rover recommend to use Google Chrome browser.
Access TOPIx by means of URL address https://topix.jaguar.jlrext.com/ or https://topix.landrover.jlrext.com/ Click ‘Links’ located within the lower toolbar. Click ‘Diagnostic Device Agent’ (as shown in image below ). Follow prompts shown on the screen to run and complete the installation of the Diagnostic Device Agent. Language selection of ...
This user guide covers key enhancements available within the right click functions of the Diagnostic Device Agent icon.
Each time the user’s computer device is restarted a pop-up message will be shown to inform the user to login. Click ‘Login’ to launch TOPIx and authenticate the Diagnostic Device Agent. If the above pop-up message is not seen or hidden by another window or on the lower toolbar, right click of the Diagnostic Device Agent icon will show the option to...
If the proxy settings need to be changed to allow connection to the designated internet provider, the proxy settings can be edited and applied.
• If the user requires the language to be changed it can be done by the Change language function.
Allows the user to select the type of log file that will be created and sent automatically to the TOPIx system when Capture logs is used. Used for the Diagnostic data capture ONLY. Logging level will be set to INFO as the default mode. Do not change unless advised by Jaguar Land Rover Diagnostic or Technical Support Engineer. As extended data is ...
Collates the selected log files and generates an identification code. Click ‘Copy’ to send the log files and associated code to the TOPIx system – The code will change to Copied. Record the code for use within technical support documentation and communication with Jaguar Land Rover Engineers. If the internet connection is lost when Capture logs is ...
• Not in use currently, feature to be given content at a later date.
New feature for future use. Hyperlink to Diagnostic Device Agent release notes on TOPIx to show the user the content of the latest version. This feature requires a vehicle to be connected to the VCI, Diagnostic Device Agent active and logged in to TOPIx.
The Diagnostic Device Agent version is shown. Can be used by request from a Jaguar Land Rover Diagnostic or Technical Support Engineer.
• This feature can be used to check if any update is available or when a known update has been released and the automatic update pop-up has not been seen or did not work.
New feature to be released – Starts the Data Logger for vehicle real-time monitoring of sensors and signals. Launches new internet window/tab/screen for Data Logger. Screen shows the Diagnostic Device Agent is connected and works correctly with connected vehicle VIN. Function tab changes to ‘Stop Data Logger’ to exit the mode and disconnect the dia...
‘Exit’ closes the Diagnostic Device Agent application. This function is used to close the communication channel to the VCI. User requires to start a new session on the same connected vehicle. User requires to start a new session on a different vehicle from that previously connected to. Click the Windows Start-up panel and select Diagnostic Device...
Simple and quick software installation provided by TOPIx. Future updates delivered by TOPIx for easy delivery – Auto update pop-up message will be shown that states, “The new version of Diagnostic Device Agent is available and must be installed” Built-in log capture capability for delivery or functionality issues. Simple refresh function shown on T...
Internet has lost connection to your provider – check internet connection is complete and you can access TOPIx. Internet browser is incompatible or not up to date – check system specifications and update if required.
Installer pop-up window is active on the computer lower toolbar - click to view and complete the instruction prompt. Installer pop-up windows may continue to be shown in the lower toolbar and not in the main screen view – device set-up will affect how the pop-up messages are shown.
• Windows Firewall settings must be set to allow permissions for private networks, such as work and home.
Unable to connect to a vehicle – check the VCI function lights indicate correct operation and connection to the vehicle. Resolve if there is an error with the mechanical connection to the vehicle. Unable to connect to a vehicle – click Refresh Connection Status on the TOPIx screen to reset connection to the vehicle. It is normal for a delay to oc...
Registration method of the Diagnostic Device Agent uses the computer name and details to register the device and hardware. If this is not accepted by the operator, Diagnostic Device Agent will NOT complete installation and the process must be restarted. Could not register due to a connection issue message is shown – check internet connection is co...
If it is necessary to uninstall the Diagnostic Device Agent complete these steps: Right click the ‘Diagnostic Device Agent’ icon located in the lower toolbar. Click ‘Logout’ then click ‘Exit’ to close the application. Click ‘Windows Control Panel’ icon. Select ‘All Programs’. Select ‘Diagnostic Device Agent’. Click ‘Diagnostic Device Agent Uninstal...
Does TOPIx Diagnostics and the Diagnostic Device Agent need additional hardware? No – TOPIx cloud base diagnostics hosts the core software and does not require excessive hard disk space. The latest Vehicle Communication Interface (VCI) is supported by the Diagnostic Device Agent. Will there be future demands from Jaguar Land Rover to retailers fo...
Jan 12, 2024 · Log in to the Topix website using your account details. Pick the model and year of your JLR. Go to the “Workshop Manuals” section and choose the manual that fits your task.
Jaguar Land Rover (JLR) Topix is a web-based platform that provides Jaguar and Land Rover vehicle owners, technicians, and dealers with access to all the information they need to diagnose and repair Land Rover vehicles. Here is a step-by-step guide on how to use Topix: Login to the Topix website using your account credentials
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What is Topix Diagnostic Device Agent?
The download link is accessed from the TOPIx Links page. Login to TOPIx through the DDA, and connect a vehicle through a Vehicle Communication Interface (VCI). The Network Integrity Test will automatically start.
