Search results
When people contact us for help, an Apple Support Advisor responds. You’ll be their human connection to Apple: friendly, thoughtful, and real. You’ll answer questions about our products and services, enriching customers’ lives by helping them access what they’ve come to love from Apple.
- Online Support
- Technical Support and Customer Support
- Apple Store Support
- Applecare Business Development
- Service Channel Management and Operations
Create the online experiences that deliver Apple support to customers throughout the world. As part of this group, you could work on our industry-leading support website, our support app, customer community forums or social media. Areas of work include Content Editing, Graphic Design, User Experience Design, Production, Web Analysis, Content Strate...
Be the voice of Apple, helping customers with live support by phone, chat or email. On this team, you’ll share your passion for Apple products and services as you build relationships with customers, partners or program members. Or you could make that all possible with work in training, communications or leadership. Whether you’re teaching a custome...
When a customer becomes an owner, it’s the beginning of a relationship. And this team helps make sure that relationship thrives. When customers visit the Apple Store, you’ll put your own passions to work to help them bring their personal projects to life. You might help one customer sync music with video, show another how to retouch their photos, o...
Help manage Apple’s service and support products, including AppleCare+ and AppleCare Protection Plan. This group ensures customers have peace of mind with longer warranty and support eligibility periods, enhanced service experiences and coverage for accidental damage. Team members also support AppleCare product sales to individuals and large instit...
Be part of the team focused on delivering world-class hardware service through the Apple Store, Apple Authorized Service Providers and Apple Repair Centers. You might use your expertise to develop repair processes, manage our global service and parts supply chain, build relationships with service providers or develop and deliver technical training....
Weekly Hours: 40 Hours. Home Office: Yes. Play a part in the next revolution in human-computer interaction. Contribute to a product that is redefining mobile computing. Create groundbreaking technology for large scale systems, spoken language, big data, and artificial intelligence.
Join a team and inspire the work. Discover how you can make an impact: See our areas of work, worldwide locations, and opportunities for students. Learn about work at Apple. We aren’t merely creating products.
Home Office: Yes. At Apple, we believe that dedication, a fun environment, creativity and innovation fuel the ultimate customer experience. We believe each customer interaction is an opportunity to delight, engage, and inspire. By focusing on the smallest of details, we can make a huge impact with our customers.
Apple’s App Store is the world’s largest and most innovative app marketplace, home to over 1.5 million apps and serving more than half a billion customers every week across all the Apple devices.
People also ask
What does an apple at home advisor do?
What does an Apple support advisor do?
Why is Apple a leader in customer support?
How do I get help with Apple products?
What can you do with a passion for Apple?
What makes a good apple store specialist?
Sign in with your Apple ID. AppleCare+. Get unlimited repairs for accidental damage protection, 24/7 priority access to Apple experts, and more. Learn more. Apple Trade In. Turn an eligible device into credit towards a new one, or recycle it for free. Learn more. Beware of counterfeit parts.
