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  1. When people contact us for help, an Apple Support Advisor responds. You’ll be their human connection to Apple: friendly, thoughtful, and real. You’ll answer questions about our products and services, enriching customers’ lives by helping them access what they’ve come to love from Apple.

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    • Online Support
    • Technical Support and Customer Support
    • Apple Store Support
    • Applecare Business Development
    • Service Channel Management and Operations

    Create the online experiences that deliver Apple support to customers throughout the world. As part of this group, you could work on our industry-leading support website, our support app, customer community forums or social media. Areas of work include Content Editing, Graphic Design, User Experience Design, Production, Web Analysis, Content Strate...

    Be the voice of Apple, helping customers with live support by phone, chat or email. On this team, you’ll share your passion for Apple products and services as you build relationships with customers, partners or program members. Or you could make that all possible with work in training, communications or leadership. Whether you’re teaching a custome...

    When a customer becomes an owner, it’s the beginning of a relationship. And this team helps make sure that relationship thrives. When customers visit the Apple Store, you’ll put your own passions to work to help them bring their personal projects to life. You might help one customer sync music with video, show another how to retouch their photos, o...

    Help manage Apple’s service and support products, including AppleCare+ and AppleCare Protection Plan. This group ensures customers have peace of mind with longer warranty and support eligibility periods, enhanced service experiences and coverage for accidental damage. Team members also support AppleCare product sales to individuals and large instit...

    Be part of the team focused on delivering world-class hardware service through the Apple Store, Apple Authorized Service Providers and Apple Repair Centers. You might use your expertise to develop repair processes, manage our global service and parts supply chain, build relationships with service providers or develop and deliver technical training....

  2. Sign in to manage your account. You’re in control. Review or update important information like your name, password, and security details. See how others can reach you, check your payment information, and manage the devices connected to your account. Private and secure. Privacy and security are built in.

  3. If you're a problem solver who easily connects with others, helps friends and family troubleshoot issues and are curious about why things work the way they do, you could be the next Apple Support College Advisor. Our Advisors thoughtfully engage with cust... Submit Resume Apple Support College Program At Home Advisor - Appalachian State University

  4. Weekly Hours: 40 Hours. Home Office: Yes. Play a part in the next revolution in human-computer interaction. Contribute to a product that is redefining mobile computing. Create groundbreaking technology for large scale systems, spoken language, big data, and artificial intelligence.

  5. Feb 7, 2024 · Sign in Manually: Enter your Apple ID (or an email address or phone number that you use with Apple services) and your password. If prompted, enter the six-digit verification code sent to your trusted device or phone number to complete sign-in.

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  7. Join a team and inspire the work. Discover how you can make an impact: See our areas of work, worldwide locations, and opportunities for students. Learn about work at Apple. We aren’t merely creating products.

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