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  1. Scammers can manipulate caller IDs to make people believe the call is from a legitimate company (including Comcast or Xfinity). This scam is not limited to phone calls. Scammers have also started using text messaging, instant messaging, and blogs to send unsolicited commercial email.

  2. You can report an issue by going to the Xfinity Status Center. If two or more of your services are offline, you'll see a banner alerting you at the top of the screen. Click the Check for Issues button. We’ll check for other device outages in your area, and you can enter your mobile number if you’d like to receive text message updates from us.

  3. Jan 19, 2024 · We have been reaching out to customers when we detect issues with their network or on the premises. You can follow up via the text, or you can reach out over the phone where the automated system will prompt you to schedule a tech as well.

  4. If one or more of your Xfinity services isn’t working, you can check to see if a service outage has been reported in your area in a few different ways. If you don’t need instructions, you can visit the Status Center, log in to your account and check service outages in your area.

  5. Contact: 1-866-947-8572. *After Hours Emergency: If you are a law enforcement agent seeking immediate assistance due to imminent loss of life or serious bodily injury, please contact the Comcast Security Response Center (24x7) at 1-877-249-7306. Report Online Safety Issues. Report Spam and Phishing Emails. Report Firewall Attacks.

  6. Get online support for Xfinity products & services. Find help & support articles, chat online, or schedule a call with an agent.

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  8. Apr 4, 2023 · • Apr 4, 2023. Imposter scams have become scammers’ default scheme for defrauding their victims. They pretend to be everything from the IRS to Amazon. The latest imposter scam impersonates...

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