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1. hbswk.hbs.edu › item › the-yelp-factor-are-consumerThe Yelp Factor: Are Consumer Reviews Good for Business?

   hbswk.hbs.edu › item › the-yelp-factor-are-consumer

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   Oct 24, 2011 · Most would agree these sites do influence consumers' decisions. In the paper Reviews, Reputation, and Revenue: The Case of Yelp.com, Harvard Business School Assistant Professor Michael Luca set to find out exactly by how much, and identify winners and losers in the process.

2. risingstarreviews.com › yelp-ratings › yelp-fact-sheetThe Data of Yelp Reviews - Rising Star Reviews

   risingstarreviews.com › yelp-ratings › yelp-fact-sheet

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   This Yelp fact sheet shows evidence below of the connection between Yelp’s star ratings, review quantity, and small business sales. Your business needs 4.5 or 5 stars on Yelp just to be considered above average

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3. perfectlyoptimized.com › yelp-pros-consUnderstanding Yelp for Business - Pros & Cons | Perfectly ...

   perfectlyoptimized.com › yelp-pros-cons

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   Discover in-depth analysis of Yelp's pros and cons. Learn how Yelp can impact your business, how to handle negative reviews, and explore alternatives.

   • Location: 229 NW 9th St #210B, | Oklahoma City, 73034

   • Phone: (405) 373-6870

4. blog.yelp.com › businesses › understanding-yourUnderstanding your business metrics on Yelp

   blog.yelp.com › businesses › understanding-your

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   Jun 16, 2023 · There are three specific sections to take note of when measuring your metrics: Page Visits, About Your Audience, and Customer Leads. You can see these metrics over three different time ranges—the past 30 days, 12 months, or 24 months. 1. Page visits.

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5. www.harvardmagazine.com › 2011 › 10HBS Study Finds Positive Yelp Reviews Boost Business

   www.harvardmagazine.com › 2011 › 10

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   Oct 5, 2011 · A new study by Harvard Business School assistant professor Michael Luca finds that a positive evaluation on the popular review site Yelp.com does, in fact, appear to lead to increased business for restaurants.

6. www.forbes.com › sites › forbesfinancecouncilHow Review Sites Can Affect Your Business (And What ... - Forbes

   www.forbes.com › sites › forbesfinancecouncil

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   Oct 5, 2018 · Once you’ve gathered a fairly comprehensive list (even the major sites, such as BBB, Yelp, Facebook and Google is a good starting point for now), you can start to monitor your reviews on those ...

7. People also ask

   Are Yelp reviews good or bad?

   • Luca has been following up his initial research to determine how review sites can do just that. He notes that consistency of reviews were weakest when there were a low number—supporting the criticism by those restaurants that blame Yelp for killing business with a couple of bad reviews.

   The Yelp Factor: Are Consumer Reviews Good for Business?

   hbswk.hbs.edu/item/the-yelp-factor-are-consumer-reviews-good-for-business

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   How do Yelp reviews affect a restaurant's average rating?

   • Consumer response to a restaurant’s average rating is affected by the number of reviews and whether the reviewers are certified as “elite” by Yelp, but is unaffected by the size of the reviewers’ Yelp friends network. quality. These reviews provide consumers with information about experience goods, which have

   Reviews, Reputation, and Revenue: The Case of Yelp

   www.hbs.edu/ris/Publication Files/12-016_a7e4a5a2-03f9-490d-b093-8f951238dba2.pdf

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   Does Yelp rating affect sales?

   • The fact is that Yelp’s average star rating directly impacts sales. An extensive study by Harvard Business School found that a 1-star increase in Yelp rating can lead to a 5% to 9% increase in revenue. 4

   Yelp Fact Sheet (The Good, Bad & Ugly) - Rising Star Reviews

   risingstarreviews.com/yelp-ratings/yelp-fact-sheet/

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   Does Yelp influence consumers' decisions?

   • Most would agree these sites do influence consumers' decisions. In the paper Reviews, Reputation, and Revenue: The Case of Yelp.com, Harvard Business School Assistant Professor Michael Luca set to find out exactly by how much, and identify winners and losers in the process.

   The Yelp Factor: Are Consumer Reviews Good for Business?

   hbswk.hbs.edu/item/the-yelp-factor-are-consumer-reviews-good-for-business

   See all results for this question

8. www.hbs.edu › ris › Publication FilesReviews, Reputation, and Revenue: The Case of Yelp

   www.hbs.edu › ris › Publication Files

   State Department of Revenue, I present three key findings: (1) a one-star increase in Yelp rating leads to a 5-9 percent increase in revenue, (2) this effect is driven by independent restaurants; ratings do not affect restaurants with chain affiliation, and (3) chain restaurants have declined in