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Oct 24, 2011 · Michael Luca shows just how much restaurant reviews on Yelp affect companies' bottom lines. The more difficult question: Are these ratings reliable as a measure of product quality?
Discover in-depth analysis of Yelp's pros and cons. Learn how Yelp can impact your business, how to handle negative reviews, and explore alternatives.
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Jul 22, 2013 · How Yelp Reviews Can Impact Your Business. Yelp is the #1 review site on the web and immensely powerful, making it a mighty friend or, sometimes, an abhorrent enemy. If your business has a 3.5 star rating or above on Yelp, you’ve got the whole world in your hands and clouds in your coffee.
Oct 5, 2011 · A new study by Harvard Business School assistant professor Michael Luca finds that a positive evaluation on the popular review site Yelp.com does, in fact, appear to lead to increased business for restaurants.
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Oct 5, 2012 · A half-star rating increase is equivalent to a 19% reduction in available reservations. The graphic also mentions that about 1 billion restaurant visits are influenced by online marketing --...