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- These new numerical ratings do not impact a businesses’ star rating.
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Oct 24, 2011 · Michael Luca shows just how much restaurant reviews on Yelp affect companies' bottom lines. The more difficult question: Are these ratings reliable as a measure of product quality?
Discover in-depth analysis of Yelp's pros and cons. Learn how Yelp can impact your business, how to handle negative reviews, and explore alternatives.
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Apr 10, 2024 · Yelp reviews can have a tremendous impact on businesses – especially in the hospitality, retail, and service industries. On average, each additional one-star Yelp rating causes a 9 percent increase in business revenue. People see star ratings first.
Oct 5, 2011 · A new study by Harvard Business School assistant professor Michael Luca finds that a positive evaluation on the popular review site Yelp.com does, in fact, appear to lead to increased business for restaurants. “Reviews, Reputation and Revenue: The Case Of Yelp.com,” analyzes review data from both Yelp and all Seattle restaurants from 2003 ...