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Find out how to reach PayPal Canada by phone, chat, or message for various issues and services. Learn about common problems, solutions, and tips for online payments.
To contact us on the PayPal app: Tap your profile photo . Choose Help . Choose the issue that most closely matches your reason for contacting us. If the information you’re shown doesn't answer your question, scroll down and select Contact PayPal Support. Depending on the issue, you'll see an option to Message us, access the Resolution Center ...
Find answers to your PayPal questions, such as how to report fraud, get a refund, cancel a payment, and more. No phone number available, but you can browse common questions, watch videos, or ask the Community.
How do I add and confirm, change or remove a phone number on my PayPal account? How do I change the name on my PayPal account? How do I confirm my email address?
- Overview
- PayPal Canada’s Website
- Phone, Email, and Social Media Support
It's frustrating to run into technical issues when your money is involved, but luckily, there are a lot of different ways to get help if you use PayPal Canada. We'll walk you through it, from troubleshooting the problem to talking to a live representative.
Search for a solution at PayPal Canada’s help page.
Before trying to contact the help desk, PayPal recommends looking for a solution to your issue on their help page. This page has tons of FAQs about all kinds of problems, and you can type your issue into the search tab on top of the page to see if your questions are already answered. This could solve your issue without needing a representative. For PayPal Canada’s help page, visit
You can use this help page whether you’re logged in or not, so it’s helpful if you’re locked out of your account.
This also works on the PayPal app, no matter where you are. The options are the same, and you can also search for your issue.
Ask PayPal’s direct message bot for help if you can’t find your issue.
If looking through PayPal’s FAQs doesn’t answer your question, then you can get some direct help. On the bottom of the help page, you’ll see a tab on the left labeled “Message Us.” Click it and sign in, then you’ll be connected to the customer service bot in the Message Center. Describe your issue and walk through the steps to see if the bot can solve your issue.
Call the Merchant Support Center if you run a business.
While PayPal Canada doesn’t have a phone number for general customer service, they do have a phone number for merchants. If you run a business and use PayPal, then try calling 888-883-9770, the support line for the US and Canada. This gives you a good chance of getting an actual person on the phone to help you.
This number is active Monday to Friday from 8 AM to 8 PM Central Time. Holidays might also affect these hours.
If it’s the weekend or after the line is closed, then your best bet is using the PayPal help page and contact bot to try and find the answer to your question.
Email PayFlow support if you're a merchant having account problems.
This is another option if you run a business and are having any account issues like login problems. Email PayFlow support at payflow-support@paypal.com to describe your problem, and wait for the support team to respond with a solution.
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People also ask
How do I contact PayPal Canada?
How do I contact PayPal support?
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How do I pay with PayPal in Canada?
1. Paypal phones (you can use the guest option if you can't log in). 2. Live chat is also randomly available. 3. You can send them a message, (during business hours you may also be able to message whilst logged out). 4. Have you considered contacting Customer Service via Facebook or Twitter?
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