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How do I track international packages?
How do I know if my package has been tracked?
How do I track more than one package?
Can I add tracking after my package has shipped?
Tracking packages coming to Canada. Find the latest location and status of your package using Track (if you have a tracking number). If the status doesn’t appear in Track, contact the sender and ask them to investigate with their country’s postal administration.
Tracking overview. Our tracking system is updated to give you the most current information available about the location and status of your package. After you’ve entered your tracking number, Delivery Notice Card number, or reference number into Track, the results page will show you the status of your delivery. Some common tracking statuses are:
Track a package. Learn about tracking, delivery notice cards and reference numbers.
For domestic items delivered within Canada (excluding prepaid envelopes and labels), the tracking number consists of 16 numbers. You can find the tracking number on your receipt or a copy of the shipping label.
Our Track tool provides the latest information on the location and status of your package. We update our information as it becomes available. To get started, you’ll need one of the following: Tracking number from your receipt or package. Delivery Notice Card that you received.
Where is my package? Find out by entering your tracking number, track by reference, obtain proof of delivery, or TCN.
Available for pickup “Available for pickup” means that your package has safely arrived at a post office and is ready to be picked up. If you received a Delivery Notice Card, follow the instructions on the card to pick up your package.
