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Do you agree with Farfetch's 4-star rating? Check out what 43,490 people have written so far, and share your own experience.
- How Does Farfetch Work?
- My Honest Farfetch Review
- Why Is Farfetch Cheaper?
- How Long Does Farfetch Shipping take? and Where Does Farfetch Ship from?
- Are Farfetch Items Authentic?
- Farfetch’s Return Policy – My Experience
- Farfetch Customer Service – My Experience
Farfetch is an online luxury fashion marketplace that is London-based. They connect customers worldwide with more than 1,400 of the world’s top brands, designers, boutiques, and department stores. Farfetch features items from designers such as Prada, Dolce & Gabbana, Saint Laurent, Balmain, and more. Farfetch operates on a different business model ...
So, I ordered from Farfetch because they had the color I was interested in for a YSL bag and also a Tory Burch bag that was no longer available on the Tory Burch US website. As I mention in all of my blog posts like this, I do all of my shopping for luxury items online because I live in the middle of nowhere USA and don’t have easy access to design...
I am not 100% how it works out that Farfetch is cheaper than buying directly from the designer. If anything, I would think it should be more expensive. This is because, again, Farfetch doesn’t own the products they are selling. They’re making money by earning a commission selling items from designers and other boutiques. And the designers and brand...
Farfetch shipping time and location will vary depending on what item you purchase. This is because Farfetch is (usually) not fulfilling the order. It will be whichever store or designer the item is being bought from. Farfetch will give you an estimated delivery time for each item – this can be found right below the “add to bag button.” However, at ...
Given that the items are usually shipped directly from the designers themselves, you would think it would be safe to say they are authentic. However, as I always do with these posts, I did order a Rive Gauche bag directly from YSL at the same time so I could compare it to the Rive Gauche tote I ordered from Farfetch. (I also did this because I wasn...
So, I ordered all of these bags because I was on the hunt for a new summer/beach bag, and I wanted to have it before I leave for Curaçao in February. I only needed one bag for this, and I ended up liking the Tory Burch bag the best out of all of them (especially for the price). I ended up returning both of the YSL Rive Gauche Tote Bags. Again, one ...
When I went to request a return of the YSL Rive Gauche bag, the Farfetch site was giving me an error message. I sent Farfetch customer service an email about it. The error message ended up resolving itself within a few minutes, though, and I then had no issues requesting a return via the website. The Farfetch customer service did reach out to me, t...
Get in touch with our customer service team via our handy 'Contact Us' page. Discover support emails, FAQs and useful telephone numbers to contact Farfetch.
Find out what real customers think of Farfetch and its service with our ratings and reviews feed. The ratings appear in real time, directly from a post-purchase survey and are based on results from the last 2 months.
- (646) 791-3768
- 211 Old St, EC1V 9NR, London
- customerservice@farfetch.com
Jul 26, 2021 · Learn how Farfetch uses customer service to craft luxury brand experiences in this recap of their Opentalk session. Capture customer emotions, in real time, throughout the interaction with Talkdesk Mood Insights.
Find how to shop at Farfetch and discover the most asked questions about shipping, payment and Farfetch's returns policy.
People also ask
Is Farfetch a legit company?
How do I contact Farfetch?
How good is Farfetch customer service?
Does Farfetch offer free delivery?
Aug 23, 2022 · Overall, Farfetch is a legit company that’s headquartered in London, but it has many issues, such as poor customer service and a reluctance to refund customers. Some customers have a positive experience with the site and use it to purchase goods from designers and boutiques around the world.
