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How do I troubleshoot Xfinity internet & WiFi connection issues?
What should I do if my Xfinity service is down?
How do I fix Xfinity SSID not working?
Why is my Xfinity TV not working?
Tips for troubleshooting internet and network issues. If the issue affects multiple personal devices, use the Xfinity Assistant to identify outages, perform diagnostics, and troubleshoot. Choose the option for Troubleshooting help.
If your Xfinity TV or Internet isn’t working, use the Xfinity Assistant online or in the Xfinity app to troubleshoot the issue. Xfinity customers who rely on non-verbal communication have access to dedicated customer support services through our ASL Support Center.
Dec 4, 2023 · Xfinity internet not working? Here are the top troubleshooting tips for an Xfinity internet outage including rebooting your router, checking network cables, switching bands, and using a Wi-Fi extender.
- There are many reasons why your Xfinity may experience issues. Common causes include: A widespread Comcast outage An unplugged network cable Faulty...
- Yes! You can easily find out if Xfinity internet is down. The simplest way is to check Down Detector for an outage report or contact customer support.
- You can fix your Xfinity Wi-Fi using various methods, including a router or modem reboot, a router firmware update, replacing network cables (Ether...
- Yes, Xfinity is an excellent option for home internet. Comcast Xfinity offers great customer service, various internet packages, and up to Gigabit...
- If your Xfinity router is on but you don't have Wi-Fi, it could be that a network cable is unplugged, your router needs to be reset, or there is an...
- The easiest way to reset your Xfinity modem is by pressing the reset button on the back of the modem for 30 seconds with a small pointy object like...
Aug 10, 2017 · Find out how to fix common issues with your internet and WiFi connection. Before you start troubleshooting, make sure your device is connected to your in-home WiFi network and not the Xfinity WiFi Hotspot.
Use Xfinity Assistant to troubleshoot network symptoms. Additionally, to view, manage, and troubleshoot individual devices connected to the network, use the Xfinity app. (Download our Xfinity app.) For other self-service options review Xfinity Internet and WiFi connection troubleshooting.
Aug 11, 2017 · You can check for service interruptions by: . Using the Xfinity mobile app . Logging into your Comcast account and clicking the check for service interruptions link. Visiting the Xfinity Status Center . Calling 1-800-COMCAST (1-800-266-2278) or 1-800-XFINITY (1-800-934-6489) .
Nov 10, 2023 · Reboot your Xfinity modem and Wi-Fi router. Modems and routers are built to provide uninterrupted service, but like any tool, they can always use a break. Rebooting can be a potential solution if your Xfinity Wi-Fi isn’t working.
