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If you are a victim of this scheme, BBB recommends filing a complaint with FBI’s Internet Crime Complaint Center at www.ic3.gov, and Federal Trade Commission at www.ftc.gov.
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2,065 complaints closed in last 12 months. All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location.
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Expedia Corporate Office Headquarters HQ. 3150 139th Ave. SE. Bellevue, WA 98005 USA. Corporate Phone Number: 1-425-679-7200. Corporate Fax Number: 1-425-702-2722. Corporate Email: info@expedia.com. Tier 3 Customer Service. 866-510-9715. They also suggest you make your complaint on Expedia's Facebook page. Please get back to us to let us know ...
- Keep pestering them. That said, you have a responsibility to keep an eye on your booking yourself. Apparently you didn't once check the status of y...
- Hi Leslie, Yes sure you posted it but the question of how to get a response from Expedia may not be easy to find. I assume you had no insurance tha...
- Social media does seem to regularly result in a faster response these days compared to other methods of communication. I'd try that, if you haven't...
- Pretty sure no insurance company would pay for flight cancelled originally last fall. It's impossible usually to prove that one was not notified of...
- Thanks for the great info. I'll post my results when I have something. By the way, I mentioned in my post that I was on hold while I was writing it...
- They claim they called us on Nov 9, but we printed out all calls for our phones for the month of Nov 2014 and there were no calls from Expedia
- Another good reason to check in online as soon as the airline allows it! And of course to check on your flights yourself regularly.
- Here the status so far. We did post our problem on Expedia's Facebook page. I tried all the phone numbers you provided, but Expedia is very good at...
- Did Expedia (or the airline) refund your money after the flight was cancelled? Or did they schedule you on another flight, and you missed it becaus...
- Did you actually pay for the cancelled flight? Have you received a refund? You don't mention this but that would be my main concern. Hopefully you...
Yes well a quick look at the Air Travel forum will find any number of similar complaints and comments about Expedia and many other 3rd party booking sites. Too bad you didn't do some research first. Otherwise, as commented above - it's your responsibility to read & understand the T&C's. Lesson learned.
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2 days ago · How do I know I can trust these reviews about Expedia? 4,530,254 reviews on ConsumerAffairs are verified. We require contact information to ensure our reviewers are real.
