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Get the ultimate peace of mind with Best Buy Protection, an extended warranty that surpasses the limitations of the manufacturer's warranty. We're here to fix or replace your electronic product, ensuring uninterrupted coverage and maximum satisfaction.
- Overview
- Cancelling By Phone
- Cancelling in Person
- Cancelling By Mail
You can cancel Geek Squad by phone, in person, or by mailing a letter
Consumer electronics retailer Best Buy, through its "Geek Squad" service component, offers a variety of protection plans for items purchased in store or online. For either a one-time charge at purchase or a recurring monthly charge, a “Geek Squad Protection Plan” (or "GSP Plan") covers eligible repairs and, under certain conditions, even replacement of cell phones, computers, washers, dryers and other appliances. Though not widely advertised by Geek Squad or Best Buy, the fine print of your protection plan contract clearly states that you can cancel the service at any time, for any reason, and receive a pro-rated refund.
Find your original receipt (s) and Protection Plan ("GSP Plan") contract documents.
If you have a separate receipt for the item and the GSP Plan, collect both for your call. You may need to provide information such as plan number, item number, store number, and purchase date.
Your GSP Plan receipt will include your plan number, labeled as "GSP #."
Cancelling by phone is your best option if you don't have your original receipt (s), particularly if you had the foresight to either photocopy/scan them or jot down key information like item number, GSP number, purchase date, and store number.
The Geek Squad website also states that you can call them (1-800-433-5778) regarding a lost receipt.
Follow the voice prompts, saying "protection plan" and "cancel my plan". If you are calling from the phone number on file, the automated system will walk you through the steps to cancel your plan and you will not be directed to a support staff member. .
Find your original receipt (s) and Protection Plan ("GSP Plan") contract documents.
Bring the receipt for the product and the GSP Plan, along with the GSP Plan contract, to Best Buy.
Your GSP Plan receipt will include your plan number, labeled as "GSP #."
If you cannot locate the original receipts, call Geek Squad customer service (1-800-433-5778) or follow the instructions in this article for cancelling by phone.
Visit the customer service desk at your selected Best Buy store.
Tell the clerk that you would like to cancel your Geek Squad Protection Plan.
Find your original receipt (s) and Protection Plan ("GSP Plan") contract documents.
Your GSP Plan receipt will include your plan number, labeled as "GSP #."
If you cannot locate the original receipts, call Geek Squad customer service (1-800-433-5778) or follow the instructions in this article for cancelling by phone.
Write or type a letter that briefly yet clearly declares your wish to cancel your Geek Squad Protection Plan.
Include your name, address, contact information (phone and/or email), item number, purchase date, and GSP # in the letter. Affix your signature as well.
The body of the letter can be as simple as the following: "Dear Sir or Madam: I would like to cancel my Geek Squad Protection Plan (GSP # 123456789), effective immediately. Please refund any payments due back to me to the credit card you have on file. Feel free to contact me with any questions at the phone number listed above. Thank you. Sincerely, Joe Wikihow."
Whether your card has expired or you want to switch to a card with better rewards, you can easily update your billing info online or call us at 1-800-433-5778. Please have your new payment information ready, as well as your Geek Squad Protection Plan number, if you happen to have it.
Affordable and simple extended warranties and service plans for appliances and electronics: refrigerators, washers, dishwashers, TVs, and cameras.
Enter your info to update your Geek Squad Protection, Loss & Theft or Complete Plan monthly payment method and keep your coverage going.
Have your original Best Buy Canada store or online purchase invoice handy. It will show the product covered by the plan, the Geek Squad Protection Plan you purchased, and the term and/or expiry date of your plan. For wireless devices, you will need your IMEI number available for us to reference.
People also ask
Does Best Buy offer a 'Geek Squad' Protection Plan?
Can I still Buy Geek Squad Protection after I've purchased my product?
How do I add a Geek Squad Protection Plan?
What is Geek Squad Protection?
Jun 16, 2020 · In this time of social distancing, a Geek Squad Protection Plan gives you complete peace-of-mind if your laptop or tablet stops working. You can easily get Geek Squad Protection in three different ways: buy at the same time you purchase your new computer or tablet; contact Geek Squad Remote Support and ask an agent about it;
