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  1. Call us. Personal customers: Lines are open 08:00 to 20:00 Monday to Friday, and 09:00 to 18:00 Saturday and Sunday. From your Three phone. 333. From any other phone. 0333 338 1001. From abroad (standard roaming rates apply) +44 7782 333 333. Mobile Broadband customers. From your Three phone. 500. From any other phone. 0333 338 1003.

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  2. Jan 22, 2024 · If you really feel strongly about your billing issue you can always raise a complaint via the Three homepage. Not exactly an email address,but a way to outline your problem in writing which is what you seem to want.

  3. www.three.co.uk › supportSupport | Three

    If you've got questions, we're here to answer them. Read through our Support categories, get advice on using your specific device or try our Troubleshooter if you get stuck.

    • Call Centre Numbers
    • Live Chat
    • Local Three Store
    • Accessibility Team
    • Complaints
    • Helpful Guides

    If you’d like to speak to Three on the phone then the number you’ll need to call will depend on the type of plan you’re calling about, and whether or not you’re calling from a Three phone. There are also different numbers if you’re calling from abroad, but you’ll find all of the options below.

    Three’s live chat service lets you speak to the network online by typing messages. This service is available from 8am to 10pm Monday to Friday, and from 9am to 8pm Saturday and Sunday. It can be accessed here.

    If you’d rather contact your local Three store that’s an option too. There are over 300 of these across the UK, so there’s likely to be one near you. Store staff can assist you with purchase decisions, support for devices or services you’ve already bought from Three, top-ups, or network and allowance queries. Some stores also offer Three Store Now,...

    Three also offers several contact options for customers with accessibility needs. These are as follows: 1. Textphone - 0800 033 8011 2. Video Relay Service 3. Webchat 4. http://www.three.co.uk/Accessibility

    Three always tries to provide the best possible experience, whether you’re a new, existing or potential customer. However, if you haven’t been fully satisfied with Three’s service then the network would always want to hear about it so that it can put things right. To file a complaint you can use Three’s complaints form, give the network a call, or ...

    A suite of guides are available which may help answer the questions you have without needing to contact customer service. The information contained on this website has been written to assist our readers. We do not represent Three or speak on its behalf and are entirely independent of Three.

  4. Mar 15, 2024 · Personal customers can speak to an advisor between 8am-8pm Monday to Friday, or 9am-6pm on Saturday and Sunday. Customers can call 0333 338 1001 from any landline or mobile. If you’re abroad, you can dial +44 7782 333 333. Alternatively, those who have a Three mobile phone contract can quick-dial 333.

  5. Call us. We’re able to take your call from 08:00-20:00 Monday to Friday, and 09:00-18:00 on weekends. Standard rates apply to all numbers except 333, which is free to call from all Three phones on Advanced plans. Personal customers. From your Three phone. 333. From any other number. 0333 338 1001. From abroad. +44 7782 333 333.

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  7. Three (UK) email can be used for making complaints to the company as well as getting help with your services. Three Email Addresses: For general queries about broadband/5G/mobile, send an email to: customercare@threebroadband.co.uk; For making a complaint to the company, send an email to: customercare@threebroadband.co.uk

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