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From your Three phone 333. From any other phone 0333 338 1001. From abroad (standard roaming rates apply) +44 7782 333 333
- Your First Upgrade Bill
Hutchison 3G UK Ltd Registered address: 450 Longwater...
- About Your First Bill
The first charge is for the first 2-6 days of your plan....
- Update Your Personal Details
Open the Three app and log in. Tap Account at the...
- Complaints
Standard rates apply to all numbers except 333, which is...
- Problems Logging In
You'll see your Mobile Broadband number listed under MDN or...
- Ways to Pay
Company Name: Hutchison 3G UK Ltd; Sort code: 40-02-50;...
- Switching
Switching to Three is easy: 1. Get a PAC code from your old...
- Home Broadband
As our 5G service is transmitted over the air, the speeds...
- Your First Upgrade Bill
If you've got questions, we're here to answer them. Read through our Support categories, get advice on using your specific device or try our Troubleshooter if you get stuck.
- Call Centre Numbers
- Live Chat
- Local Three Store
- Accessibility Team
- Complaints
- Helpful Guides
If you’d like to speak to Three on the phone then the number you’ll need to call will depend on the type of plan you’re calling about, and whether or not you’re calling from a Three phone. There are also different numbers if you’re calling from abroad, but you’ll find all of the options below.
Three’s live chat service lets you speak to the network online by typing messages. This service is available from 8am to 10pm Monday to Friday, and from 9am to 8pm Saturday and Sunday. It can be accessed here.
If you’d rather contact your local Three store that’s an option too. There are over 300 of these across the UK, so there’s likely to be one near you. Store staff can assist you with purchase decisions, support for devices or services you’ve already bought from Three, top-ups, or network and allowance queries. Some stores also offer Three Store Now,...
Three also offers several contact options for customers with accessibility needs. These are as follows: 1. Textphone - 0800 033 8011 2. Video Relay Service 3. Webchat 4. http://www.three.co.uk/Accessibility
Three always tries to provide the best possible experience, whether you’re a new, existing or potential customer. However, if you haven’t been fully satisfied with Three’s service then the network would always want to hear about it so that it can put things right. To file a complaint you can use Three’s complaints form, give the network a call, or ...
A suite of guides are available which may help answer the questions you have without needing to contact customer service. The information contained on this website has been written to assist our readers. We do not represent Three or speak on its behalf and are entirely independent of Three.
If you’re in the UK, our phone number search function can help you to identify unknown callers. Find out ‘who called me’ before ringing back with our free service that helps you to avoid nuisance calls and scams.
Calls to numbers starting 0800 and 0808 are free for anyone to call. The charge for calls to service numbers starting 084, 087, 118 and 09 are split into two elements: An access charge, set by us at 65p per minute, with a 1 minute minimum charge.
Aug 3, 2022 · 0800 033 8022. *Lines open 9am-8pm Monday to Saturday; 10am-8pm on Sunday. You can also go directly to the website and browse deals online, chat to an agent via its live chat function, or request a callback at a time to suit you by filling in Three Business’s online form.
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