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1. www.telus.com › en › supportSupport & Help Centre | TELUS

   www.telus.com › en › support

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   If your smartphone is lost or stolen, learn how to find your lost device or disable it. Also, learn how to restore services once you find it.

   • My Telus

     My Telus - Support & Help Centre | TELUS

   • Lost Or Stolen Mobile Device

     Lost Or Stolen Mobile Device - Support & Help Centre | TELUS

   • Change Your Sim Card

     Change Your Sim Card - Support & Help Centre | TELUS

   • Refurbished

     Refurbished - Support & Help Centre | TELUS

2. forum.telus.com › t5 › Mobility-ServicesSolved: How can I just pay off my ... - TELUS Neighbourhood

   forum.telus.com › t5 › Mobility-Services

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   Apr 18, 2022 · @AmmarGhori Please give us a call so that a member can help you cancel your phone and bill the remaining device balance on your final invoice: Client Care: 1-866-558-2273 Alternatively, you can keep everything in place and ask for a vacation disconnect for up to six months in a calendar year at a cost of $30/month (replaces your regular plan).

3. Videos

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     TELUS | How to fix: Wi-Fi keeps disconnecting? (Part 1)

     Apr 8, 2022

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     TELUS | How to reset a modem?

     Apr 8, 2022

     32.3K Views

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     TELUS | Service Status Site

     Sep 26, 2022

     1.9K Views

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4. forum.telus.com › t5 › My-Mobility-AccountCancelling TELUS mobility services without calling???

   forum.telus.com › t5 › My-Mobility-Account

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   May 29, 2021 · How do I cancel my TELUS mobility services without calling? Is there an email or something I can use?

5. forum.telus.com › t5 › MobilityTrack Your TELUS Order: Stay Up-to-Date on Your Device Delivery

   forum.telus.com › t5 › Mobility

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   Nov 16, 2022 · Wondering about the status of your TELUS order? Use our Order Status tracker to track your package from the moment you place your order until final delivery. Learn about the typical order processing steps, including order approval, shipment, and delivery timeframes.

6. static.telus.com › get-help › Service_TermsWhat are the TELUS Service Terms?

   static.telus.com › get-help › Service_Terms

   If you do not agree with a permitted change to your Agreement, you may cancel your service by providing a notice to TELUS within thirty days of the effective date of the change. If the change we make increases your obligation or reduces ours, cancellation fees will not apply.

7. www.telus.com › en › mobilityTrade-In or return your existing device online | TELUS

   www.telus.com › en › mobility

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   Trade-In and Bring-It-Back device returns. Get an exclusive bill credit by trading in or returning your existing device. Select the Trade-In option if you own your device, or the Bring-It-Back™ option if you’re returning your phone.

8. People also ask

   Can I cancel my Telus service?

   • 34. Yes. To cancel your service, contact TELUS with the date you want the cancellation to be effective. Cancellation fees may apply. Can I take my number to another provider? 35. Yes, you have the right to take or "port" your number to another Canadian telecommunications company. Can TELUS cancel my service before the end of my contract term? 36.

   What are the TELUS Service Terms?

   static.telus.com/common/cms/files/get-help/Service_Terms.pdf

   See all results for this question

   Can Telus change my terms & conditions?

   • 2. Yes, TELUS has the right to change any of the terms and conditions that are outlined in your Agreement, except those covered by the Price Guarantee, the commitment period, the cancellation fees or the fees to unlock your device, which we will not change without your consent.

   What are the TELUS Service Terms?

   static.telus.com/common/cms/files/get-help/Service_Terms.pdf

   See all results for this question

   What if my Telus order was cancelled?

   • Uh oh, something went wrong. Reach out to the web store by email at telusorders@telus.com at your soonest convenience. More information should have been sent to you by email. Your order may have been cancelled for a number or reasons. A refund will be issued within 3-5 business days. Please check your order number and try again.

   Track Your TELUS Order: Stay Up-to-Date on Your Device Delivery

   forum.telus.com/t5/Mobility/Order-Tracker-Check-On-The-Status-Of-Your-Order/ta-p/130984

   See all results for this question

   How do I contact Telus?

   • Give our National Web Store a call at 1-866-488-2709. **Due to global supply chain delays, please allow for up to 4 weeks delivery for popular devices. Was this article helpful? Yes No Wondering about the status of your TELUS order? Use our Order Status tracker to track your package from the moment you place your order until final delivery.

   Track Your TELUS Order: Stay Up-to-Date on Your Device Delivery

   forum.telus.com/t5/Mobility/Order-Tracker-Check-On-The-Status-Of-Your-Order/ta-p/130984

   See all results for this question

9. www.telus.com › en › mobilityDevice Protection: Device Care Complete & AppleCare+ | TELUS

   www.telus.com › en › mobility

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   How do I cancel Device Care Complete? Device Care Complete customers can cancel the feature at anytime. To cancel, you can have a sales representative cancel it in-store, you can call TELUS Customer Care or you can log into your MyTELUS account and select Manage Add-Ons in the Plans & Devices section.