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If you still have a question or concern regarding BC Hydro or your account, you can request support. through our customer support centre. You'll need to log in using a MyHydro profile to submit a request. Please note that our turnaround times for requests is seven to eight business days.
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Phone 1 800 BCHYDRO (1 800 224 9376) Contact centre hours ....
- Ways to Pay Your Bill
Please ensure your BC Hydro account number is written on the...
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Go paperless with your BC Hydro bill; Looking into a high bill; Ways to pay your bill ; Trouble paying your BC Hydro bill? Late payment and disconnection ; Non-payment disconnections in winter; Get your service reconnected; What you should know as a BC Hydro customer . B.C. electricity affordability credit
Find answers to common questions about your bill or your BC Hydro account and how you can manage your account online. Ask a question
You'll need to call Customer Service to: Change your mailing address for your bill. Get your electrical service reconnected if it's been disconnected for missed payments. Request a payment arrangement for your bill. Call us Customer Service. 1 800 BCHYDRO (1 800 224 9376) or 604 224 9376 in the Lower Mainland. Hours of operations
Help Centre. Help and Customer Service. What do you need help with? Your Order. How to Place an Order. Checking Your Order Status. Finding Your Order Number. Cancelling or Editing an Order. Contact Us. Pre-Orders. Returns and Exchanges. Returning or Exchanging a Best Buy Product. Best Buy Return and Exchange Policies.
Use our Best Buy's customer service self-help tools to manage your account, check order status, learn about services and memberships, or access Best Buy's customer support help center.
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If you have a MyHydro account you can defer a payment online or by calling our customer service team at 1 800 BCHYDRO (1 800 224 9376). If no payment is received by the due date, a late charge of 1.5% per month will be added to your account for unpaid amounts of $30 or more.