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  1. Who Returned to Public Transit During the Pandemic? Roughly 63% of our initial respondents stopped riding transit when the COVID-19 pandemic hit in March 2020, including 68% in Toronto and 58% in Vancouver.

  2. After celebrating the 100th anniversary of the TTC Board in 2020, this year will mark a century of service for the TTC – an incredible milestone in an unprecedented year. As we’ve seen over the course of the COVID-19 pandemic, the TTC’s greatest asset is its people.

  3. Jul 6, 2023 · The problems now vexing the TTC, and public transit more broadly, arrived neither suddenly nor without warning. They were allowed—and, in some cases, encouraged—to happen. Today, the whole ...

    • Summary of Findings
    • Earlier Survey Results
    • Related Content

    Who returned to public transit during the pandemic?

    1. In May 2020, 63% of riders across both cities reported that they had stopped riding transit completely. By March 2021, 70% of these same respondents had returned. 2. Only 24% of Toronto and 16% of Vancouver respondents stayed off transit completely over the 10-month period between survey waves. 3. Number of transit boardings over the last seven days rose to 5.94 in March 2021, up from 3.6 in May 2020. This is still down from 17.23 pre COVID-19.

    How have the wellbeing impacts of avoiding transit changed during the pandemic?

    1. 28% of respondents still find it harder to get to work while avoiding transit, down from 44% in May 2020. 2. 29% still find it harder to reach healthcare without transit, down from 39% in May 2020. 3. 19% find it harder to get groceries without transit, down from 22% in May 2020.

    How much do riders anticipate riding transit again when COVID-19 is over?

    1. About 32% of respondents agree that they will ride transit less than they did before the pandemic began, compared with 56% who disagree and 12% who are unsure.

    Results of the first wave initial survey of 2,753 respondents in Toronto, “Preliminary Results from the Public Transit and COVID-19 Survey,” were released May 11, 2020. A first wave second survey was then deployed in Vancouver. Results from both surveys are examined in the article “Riders Who Avoided Public Transit During COVID-19: Personal Burdens...

  4. The 5-Year Service Plan & 10-Year Outlook identifies service-related improvements to public transit service in the city of Toronto between 2020-2024 and beyond.

  5. Jul 30, 2021 · While the pandemic resulted in steep declines in demand for public transit nationally, there were regional differences. From April 2020 to May 2021, transit passengers as a proportion of the same pre-pandemic month averaged just under one-third (30.9%) nationally.

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  7. Jun 23, 2022 · Two of Ontario's biggest public transit agencies say they're seeing a welcome uptick in ridership after two years of dismal demand, but they warn there's still a long way to go before they...

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