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If you’ve never come across an empathy map before, they provide in-depth context about what a user is saying, thinking, feeling and doing whilst accessing a service, while means that an empathy map (Say – Think – Do – Feel model) is split into 4 quadrants, with the user or persona in the middle as shown in the following figure: Says ...
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Empathy Map: Say – Think – Feel – Do Model An empathy map,...
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What is a Say – Think – Feel – Do Model? If you’ve never...
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Empathy Map: Say – Think – Feel – Do Model; Empathy Map: Say...
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- Circumstances
- Thoughts
- Actions
- Results
The first thing to wrap your head around is that all circumstances are neutral. They are neither good nor bad. They just are.
They are everything out there in the world, including other people and their thoughts, feelings and actions. They also include everything that has happened in the past. Circumstances are everything that is currently outside of your control at that moment. They may be things that you want to take control of or, can have an impact on in the future, like your weight or fitness level for example. But, at this moment the circumstances are out of your control. All of these circumstances are complet...
Our thoughts are our own opinions, judgements and assessments about something.
They are just a sentence in our mind. And, just because we think it doesn’t make it a fact. Our thoughts are just our thoughts. Many people may have the same thoughts about a situation or circumstances and the same beliefs. But that doesn’t make the thoughts or beliefs true. The fact that someone somewhere could have a different thought about the situation proves that. Our thoughts are ALWAYS OPTIONAL and can be changed and this is where our power lies. This doesn’t mean that we should turn e...
Our actions, or inactions, are motivated by how we are feeling.
Generally, negative thoughts and emotions will cause us to act differently to a situation compared to when we are having positive thoughts and feelings about that situation. When we’re happy we can laugh off small irritations and just get on with our day. But if we’re in a more negative mood then some small obstacle or chance remark may tip us into an angry response and drag the whole day down for us and maybe for others around us too. Let’s look at the circumstance that we have been invited...
Results are what we get from taking the action. Our results can then become our circumstances and the whole cycle begins again.
In this model, our results only relate to ourselves and the funny thing is that our results will always prove our original thought to be true. Let’s go back to the party as the circumstance. Imagine your thoughts about it are that you won’t enjoy yourself because you don’t fit in with that (cool) crowd or whatever. Then your actions may be that you don’t engage with anyone and end up standing on your own until you finally decide to leave early. Therefore, your result, coming home early after...
The good and exciting news is that beliefs, even core beliefs, can be changed. These too are just thoughts.
The first step towards changing any thought or belief is to identify it and recognise it when it occurs. This can be quite tricky at first. These thoughts and beliefs are buried deep in our subconscious and may not stand out against the constant chatter going on in our heads. “Oh look, there’s a tree.” “There’s a bird in the tree.” “I mustn’t forget to go to the supermarket”. “We’re going to have such and such for dinner tonight.” “I’ll never be able to afford to have such and such instead.”...
The Think, Feel, Act Cycle is at the very heart of the belief that happiness is a decision.
What are some of the think, feel, act cycles that you recognise in your life? Are there any you want to change? I can help you to use The Think, Feel, Act Cycle to be happier. Book a free discovery call with me today to learn more. I have written other blog posts that take a closer look at the different parts of The Think, Feel, Act Cycle. Click the links to read more. 1. The Think, Feel, Act Cycle – A Deep Dive on Circumstances 2. The Think, Feel, Act Cycle – A Deep Dive on Thoughts The Self...
Jul 25, 2017 · She encourage readers to do just as the title suggests: to prioritize feeling –and acknowledging those feelings- in order to experience life fully. Be Feel Think Do interweaves candid personal anecdotes with quickly absorbable suggestions for changing one`s perspective. Readers discover how to develop gratitude – much more reliable ...
Sep 20, 2023 · The ‘Think, Feel, Do’ tool is a marketing framework that helps organisations and marketers understand customer behaviour and decision-making. It is based on the idea that customers tap into their thoughts and feelings – whether conscious or sub-conscious – before taking action, which can include making a purchase.
Sep 17, 2024 · The “Think Feel Do” framework is a powerful tool used in various fields, including psychology, marketing, and personal development. This model emphasizes the interplay between cognitive processes (think), emotional responses (feel), and actions (do). Understanding and leveraging this framework can lead to more effective decision-making ...
Instructions. Step 1: On a whiteboard or a large flipchart, draw a 4-quadrant map. Label the sections with “say,” “do,” “think,” and “feel,” respectively. Step 2: Populate the left-hand quadrants with Post-its that capture each of your individual observations—using one Post-it per idea.
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The phrase should be “Feel, Think, Do”. Feelings are faster than thinking and they are only concerned about the present. They emerge from old parts of the brain that we share with lizards and fish, parts that don’t have the ability to predict the future. Thinking comes from parts of the brain that only humans have, parts that have been ...
