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  2. If you want to discuss your discuss Virgin Media products like TV or broadband, you can contact your Virgin Media customer service team. If you want to discuss your O2 mobile products, you can contact your O2 customer service team. You can also visit an O2 store. Find an O2 store

  3. If you're contacting us about O2-specific issues or if you're not a Virgin Media customer we'll continue looking after your data in line with. Other than Volt queries, Virgin Media won't be contacting you for marketing, for example, unless you've given them your permission to do so.

  4. Sep 21, 2024 · He told me he was calling from O2, and that (due to a merger with Virgin Media) my (O2) sim card was about to stop working. He wanted to send me a new one. He was asking for my email address, 'to confirm my identity' and I told him no, he could email me at the address they have on file, or text me from an official O2 account, and I would ...

  5. Mar 6, 2023 · When did Virgin Media and O2 merge? Virgin Media and O2 joined forces in June 2021, creating the UK’s largest telecoms challenger with award-winning mobile services and the fastest widely available broadband in the market, all under one roof. Will Virgin Mobile be changing its name to O2, or will there be any other branding changes?

  6. Once you're with O2, you can contact customer services for both O2 and Virgin Mobile by dialling 202 from your mobile. For Virgin Media TV, Broadband or Home Phone queries, dial 150 from your Virgin Landline or call 0345 454 1111 from your mobile.

  7. Once you have moved over to O2, you can contact customer services for both O2 and Virgin Mobile by dialling 202 from your Mobile and selecting the appropriate options. If you need to speak to Virgin Media customer services in relation to TV, Broadband or Home Phone, you can dial 150 from your Virgin Landline or call 0345 454 1111 from your ...

  8. If you're an existing customer, you can call Virgin Media customer services either on its main number (0345 454 1111) or its freephone number (0800 052 0422). Lines are open 8am to 8pm Monday to Saturday.

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