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However, certain complex applications need to be submitted at a passport office. Learn what passport applications you need to submit at a passport office (opens in a new tab) . In most cases, we recommend you book an appointment to make sure you get service that day. If the location is busy, we may prioritize walk-ins who need a passport within ...
Book an appointment for passport service, subject to availability. Some locations may be busier at certain times of the day or year. Check walk-in wait times at passport offices before you go. Passport offices and Service Canada offices are closed on statutory holidays. Passport offices and Service Canada offices will be closed on these dates ...
2023-05-18. Learn where to get passport and other travel document services in Canada, the United States or abroad.
Jun 23, 2022 · As passport delays continue around the country, an online tool on the Government of Canada’s website allows travellers to check estimated walk-in wait times at their nearest passport office. The ...
- Overview
- Top questions about passports
- Get your passport application status instantly
- Contact us about your passport in Canada
- Office closures for statutory holidays
- Contact us about your passport from the US
- Contact us about your passport from abroad
- Contact us about your refugee travel document or certificate of identity
- Contact us about a passport media inquiry
Tell us what you’re asking about to find out how you can reach us.
I have a question about:
•When should I renew my passport?
•I’m a dual citizen. Do I need my Canadian passport to return to Canada?
•Can I renew my passport instead of applying for a new one?
•How do I open your application forms?
•Do I get a refund if my application wasn’t processed within the service standards?
See all questions in the Help Centre
Avoid waiting on the phone and check your application status online.
Check your passport application status
Online
You can reach us several ways depending on what you want to contact us about. Ask us a question through our web form Give us a compliment Submit a complaint Give us feedback on our forms
Call us
We answer calls Monday to Friday, from 8:30 am to 5 pm, your local time (9:00 am to 5:30 pm in Newfoundland). We do not answer calls on statutory holidays.
Call our toll-free or direct number
You can reach us at either of the numbers below. Toll-free number: 1‑800‑567‑6868 Direct number: 1‑819‑997‑8338
Passport offices and Service Canada Centres will be closed on these dates in 2024:
•January 1
•March 29
•April 1
•May 20
•June 24 (Quebec only)
Online
You can reach us several ways depending on what you want to contact us about. Ask us a question through our web form Give us a compliment Submit a complaint Give us feedback on our forms
Call us
We answer calls Monday to Friday, from 8:30 am to 5 pm, your local time. We do not answer calls on statutory holidays.
Call our toll-free or direct number
You can reach us at either of the numbers below. Toll-free number: 1‑800‑567‑6868 Direct number: 1‑819‑997‑8338
Online
Ask us a question through our web form Give us a compliment Submit a complaint Give us feedback on our forms
Find the nearest office
You should contact the nearest Government of Canada office abroad. Call or email them before you visit them. Find out how to get help in case of emergency when you’re in a foreign country.
Contact the IRCC Client Support Centre:
•IRCC Web form
•Telephone: 1-888-242-2100 (in Canada only)
•Automated telephone service (available 24 hours a day, 7 days a week)
If you have a touch-tone telephone you can listen to pre-recorded information about our programs, and check the status of your application.
•Client Support Centre agents - Monday to Friday, 8 am to 4 pm, your local time, except for statutory holidays. Services are available in French and English.
For questions about passport policies
Phone
Contact our Media Relations team at 1-613-952-1650.
Email
Email our Media Relations team at media@cic.gc.ca.
For questions about passport services
The appointment booking process should take about 5-15 minutes. Please note that after 30 minutes of inactivity on each page, your session will expire and your information will not be saved. Passport Service. If you need a passport within the next 2 business days, you can't book an appointment using this tool.
You can only submit these types of applications: passport renewal applications. adult passport applications. child passport applications (if both parents are participating) child passport applications with only 1 parent when. there’s only 1 parent listed on the child’s birth certificate or proof of parentage document or.
