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Greyhound Lines. Trailways of New York. Website. www.greyhound.ca. Greyhound Canada Transportation ULC (Greyhound Canada) was an intercity coach service that began as a local British Columbia bus line in the early 1920s, expanded across most of Canada, and became a subsidiary of the American Greyhound Lines in 1940.
- INTRODUCTION:
- 2. Any safety or regulatory barriers which would prevent passengers from remaining in their own mobility aids during travel?
- 3. Do you have a policy for ensuring the accessibility of new construction or renovations at your terminal facilities?
- 4. Do you have a policy on mobility aids with batteries?
- 5. Describe your policy on alternative transportation e.g. the provision of an accessible taxi in the event you cannot accommodate a passenger with a disability on your equipment.
- 7. How do you ensure that persons using service animals can access a relieving area (indoor or outdoor) of your terminal?
- 8. How do you ensure assistance for persons with disabilities from drop-off to check-in, boarding/de-boarding, wheelchair assistance, guiding assistance for passengers with visual impairments, and assistance with luggage?
- 10. Should qualifying passengers with disabilities always be provided, free of charge, extra seating required to accommodate their disability?
- 11. Should qualifying passengers with disabilities be refunded fares paid for additional seating when it is determined that there were empty seats on their particular trip?
- 12. Please describe any existing policy/procedures to provide accommodation to persons with disabilities due to allergies.
- 13. What medical documentation, if any, would you require to support an individual’s claim that they require an animal in order to accommodate their disability-related needs while traveling?
- 14. Which types of service animals, if any, would you not be willing to allow a person with a disability to retain with them onboard (versus carrying the animals in the cargo hold or baggage car)? Why?
We have reviewed the Canada Transportation Agency’s discussion paper, and provide the following remarks regarding Greyhound’s training, services and policies.
Passengers are able to remain in their wheelchairs during their travel, providing the combined weight of the wheelchair and passenger do not exceed 600 lbs., the maximum safe weight allowance for the wheelchair lifts attached to our coaches. Scooter passengers may not remain in their devices while in travel because of safety concerns: Scooter sizes...
Greyhound follows the Accessibility for Ontarians with Disabilities Act (AODA) regarding new construction and renovations. Generally speaking, Greyhound will provide an accessible path from a car parking area or transit bus stop to the building. Once in the building, the accessible features will include washrooms and all counters and fixtures. This...
Wet batteries are accepted if they are on wheelchairs. We request that batteries on scooters (freight) be disconnected, if appropriate.
Greyhound requires 48 hours notice for accessible reservations, but will accommodate reservations received after that time where possible. Upon receipt of the accessible reservation, Greyhound will assign a wheelchair accessible bus or scooter ramps as appropriate. In the event of a breakdown or other equipment issue after an accessible reservation...
To date this has rarely come up and we need to more deeply address this issue. Our experience has been that the passengers take the common sense approach and find a location outdoors where their service animal may relieve itself.
Drivers and customer service staff are trained to provide these services to passengers with a disability.
Greyhound’s policy is to accommodate passenger with disabilities at the same fare charged any passenger, without additional costs regardless of their accessibility needs.
Greyhound does not charge passengers with a disability for additional seating.
Buses and terminals are public spaces. Greyhound is not able to guarantee that allergens will not be present.
Greyhound does not require that a passenger with a disability provide medical documentation to support their need to be accompanied by a service animal. From our website: “Greyhound will accept one certified service animal per passenger with a disability for carriage without charge and will permit the animal, if properly harnessed, to accompany the...
Greyhound is not able to accept miniature horses or other large animals, snakes, rats, or ferrets.
Find company research, competitor information, contact details & financial data for Greyhound Canada Transportation ULC of Calgary, AB. Get the latest business insights from Dun & Bradstreet.
Greyhound Canada Transportation Ulc is a licensed and DOT registred trucking company running freight hauling business from Calgary, Alberta. Greyhound Canada Transportation Ulc USDOT number is 14166. Greyhound Canada Transportation Ulc is motor carrier providing freight transportation services and hauling cargo.
- 877 Greyhound Way Sw, Calgary, T3C 3V8, AB
- 200
- 4B
- 14.2K
14166. MC-304126. Greyhound Canada Transportation ULC. Greyhound Canada, registered as Greyhound Canada Transportation Corp., provided intercity bus service throughout Canada. Greyhound has bought other smaller companies over the years. Some operated as subsidiaries such as Voyageur, Grey Goose, and PMCL. Others were simply folded into Greyhound.
Mar 29, 2022 · FlixBus, an intercity travel company from Germany, acquired Greyhound's U.S. arm in October, which means it took over remaining cross-border lines, like the one between Toronto and New York.
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Greyhound Canada Transportation ULC began as a local British Columbia bus line in the early 1920s, expanded across most of Canada, and became a subsidiary of the US Greyhound in 1940. In 2018, Greyhound pulled out of Western Canada, preserving only domestic service in Ontario and Quebec, and trans-border routes to the United States. In March 2021, Greyhound Canada permanently suspended ...
