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  1. Patient Ombudsman accepts complaints about patient experiences in Ontario’s public hospitals, long-term care homes, home care, and community surgical and diagnostic centres. We review and acknowledge all complaints that we receive.

    • Complaint Process

      Complaint Process - Before You Make a Complaint - Patient...

    • Who We Oversee

      Patient Ombudsman is a champion for fairness in Ontario’s...

    • Tips and Advice

      Tips and Advice - Before You Make a Complaint - Patient...

    • Submit Complaint

      Submit Complaint - Before You Make a Complaint - Patient...

    • Make a Complaint

      Patient Ombudsman can help with certain health care...

    • Resources

      Resources - Before You Make a Complaint - Patient Ombudsman

  2. Sep 6, 2021 · Regulators receiving complaints. Ontario's Patient Ombudsman and College of Physicians and Surgeons both said they've recently received complaints from patients in similar situations.

  3. Nov 15, 2023 · Ontario's health-system watchdog received more complaints last year than any since it opened, many of which don't fall under the office's mandate, according to its annual report. The...

  4. Complaints and Concerns. If you have a concern about the care or treatment you received from your doctor, we want to help. Why are you raising a concern? Select an option below for more information. I have concerns about care received in a hospital or long-term care home. I disagree with the medical report sent to my insurance company.

  5. Mar 7, 2023 · Ontario's patient ombudsman says he has seen a rising number of complaints about poor quality of care in the healthcare system and an increase in use of force by hospital security.

  6. Nov 15, 2023 · Ontario’s patient ombudsman received 33 per cent more complaints in 2022-2023 than it did the previous year, a new report has found. The complaints, detailed in the report released Wednesday ...

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  8. Mar 7, 2023 · Complaints about patient discharges from hospitals and other care settings, including long-term care, have been consistently in the top three complaints to the Patient Ombudsman since its office...

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