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Yes
- Yes, you can get a refund on the remaining balance of a registered PRESTO card, but there are some conditions: The card must be a physical card registered to your My PRESTO Account. Monthly passes and other fare products are not refundable. There is a 4% processing fee applied to the refunded amount.
subwaystation.ca/presto-card/refund/
You can get a refund on your card balance by completing our Refund Form A for physical PRESTO Card and mailing the form and your PRESTO Card to us. All refunds are subject to a 4% processing fee. The physical card issuance fee is non-refundable. PRESTO card refunds are sent using Interac e-Transfer® or direct deposit.
- Lost Or Damaged Card
This includes PRESTO in Mobile Wallet cards. Create a PRESTO...
- Paper Forms
A Canada Post strike is affecting online PRESTO card orders...
- Lost Or Damaged Card
Please Note: Once a PRESTO card is sent to PRESTO for a refund, it will be cancelled and not returned. A processing fee equal to 4% of the total value to be refunded will apply to all refunds. Expected processing time frame is 4-6 weeks upon receipt at the PRESTO office. We may contact you for proof of purchase.
To get a PRESTO card refund, your PRESTO card must be added to a PRESTO Account. Some PRESTO products are not refundable. Visit the PRESTO website for more information, PRESTO Refund. Burlington Transit will not issue PRESTO card refunds at the Downtown Transit Terminal. Funds loaded on your PRESTO card don’t expire and can be used on GO ...
- You can buy a PRESTO card online or in-person at our Downtown Terminal (430 John St., Burlington), at any Burlington Shoppers Drug Mart location or...
- You can load up to a maximum of $1,000 onto your PRESTO card using cash, debit card or credit card online, in-person at our Downtown Terminal (430...
- PRESTO cards are like money. Losing a card means losing any money that is on the card. You should activate your card immediately after buying and l...
- When you tap your card upon boarding, the PRESTO machine will display the transaction fee for your ride, as well as the remaining balance on your c...
- Every PRESTO card is given a fare type. When you buy a new card, ask the cashier to add the fare type. They may ask you for I.D. to prove your age....
- Yes. Tell the driver that you are paying for more than one fare before tapping your card. Companions must request paper transfers to make connectin...
- Burlington Transit is not responsible for replacing lost, stolen or broken cards. Activated cards with money loaded can be replaced online.
A Canada Post strike is affecting online PRESTO card orders and paper form processing. You can use the PRESTO app or website to set up Autoload, Autorenew or a TTC 12-Month Pass and some refunds can be processed in person.
Can I get a refund for my physical PRESTO card since it is no longer useable? No. The cost of the physical PRESTO card is non-refundable. You can also still use a physical PRESTO card. You do not need to transfer to a digital PRESTO card. Can I get a refund for my PRESTO card in Apple Wallet if I no longer want it? Yes.
You may request a refund by attending at a Transit Agency location with your Registered PRESTO card and requesting a form (the “Refund Request Form”). Balances on unregistered PRESTO cards are non-refundable.
People also ask
What happens if a Presto card is sent to Presto for a refund?
Does Presto offer a refund for a transit pass?
What if I forgot to tap off my Presto card?
What if my Presto card is lost or stolen?
How do I reactivate an expired Presto card?
Can I use a Presto card without a physical card?
If you forgot to tap off and the fare deducted from your physical PRESTO card, PRESTO in Mobile Wallet, or charged to your credit or debit card, is incorrect, you can request a refund by either calling the GO contact centre at 1-888-438-6646 or by filling out our webform.
