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Tim Hortons has an extensive process designed to facilitate the collection and response to all guest feedback, including feedback regarding the provision of goods and services to people with disabilities.
Tim Hortons is happy to provide the eSSENTIAL AccessibilityTM tool set on the Tim Hortons family of websites. The application features an array of keyboard and mouse replacement solutions (alternative input methods including a webcam-based hands-free movement tracking system) that allow guests with physical limitations to access our website.
Tim Hortons is committed and guided by the four (4) core principles of Dignity, Independence, Integration and Equal Opportunity and supports the full inclusion of persons as set out in Canadian Charter of Rights and Freedoms, and the Accessibility for Ontarians with Disabilities Act, 2005.
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Tim Hortons is committed to fair and accessible employment practices. The Employment Standard builds upon the existing requirements under the Ontario Human Rights Code in relation to how accessibility throughout the entire employment cycle is provided.
Jul 6, 2006 · Tim Horton’s and McDonald’s indicated that they would be implementing their accessibility plans across Canada. Many restaurants took steps to ensure that their restaurants had Braille menus, as...
In the attached document, Gregory outlines how Tim Hortons locations in Sarnia were made to be more accessible with simple solutions, and how similar solutions can be used to increase accessibility in a variety of businesses at little cost.
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Tim Horton’s and McDonald’s indicated that they would be implementing their accessibility plans across Canada. Some of the restaurants involved in this initiative are relying heavily on staff training, education, and improved customer service to achieve accessibility.
