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  1. • The virtual care technology used by Nova Scotia Health and IWK are private and secure. • Virtual appointments are not recorded. You will be asked to give informed written consent for any exception to this. • Nova Scotia Health and IWK employees and staff take all reasonable steps to protect patient privacy and maintain confidentiality.

  2. The virtual care technology used by Nova Scotia Health and IWK are private and secure. Virtual appointments are not recorded. You will be asked to give informed written consent for any exception to this. Nova Scotia Health and IWK employees and staff take all reasonable steps to protect patient privacy and maintain confidentiality.

  3. Can new prescriptions/refills be provided during virtual care visits? Yes! In Nova Scotia, health care providers may send prescriptions for medications electronically (by computer) to the Drug Information System (DIS). Or they may phone or fax them to your pharmacy. Prescriptions in Nova Scotia can be fulfilled by any pharmacy in the province.

  4. 4.1.2. employees and health professionals within DHW, the Nova Scotia Health Authority (NSHA), the IWK Health Centre (IWK), and any other health service providers involved in the care and treatment of Nova Scotians receiving virtual health services; 4.1.3. DHW, NSHA, and the IWK as they exercise their interdependent mandates under the

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  5. Telehealth is a service, located at many Nova Scotia Health and IWK Health facilities, that uses facility-based video conferencing equipment (and resources) to connect patients and health care providers. This technology allows a patient to see, hear and talk with their health care provider without having to meet in-person.

  6. Where can I get technical help with my virtual visit? In-person help is available in the following communities: Bear River & Area Community Health Clinic 902-467-3611 or bear.riverclinic@ns.sympatico.ca. Pictou-Antigonish Regional Library Virtual Care @ your Library Melissa (Virtual Care Technician) 902-759-5227 or virtualcare@parl.ns.ca

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  8. 2.1.2. The HCP receives guidance from The Nova Scotia Hospitals Regulations Section 9 when documenting on the medical record. 2.1.3. The Health Care Provider is responsible to document the verbal consent for the Virtual Care appointment on the health record. 3. Registration 3.1.

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