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May 5, 2020 · 2. Report the review to eBay. In certain circumstances, you can report a review and ask moderators to remove negative feedback on eBay. eBay’s merchants can use the seller reporting hub to highlight any kind of problem with a buyer, including reviews. This must be done within 90 days of the original transaction. Use it to report:
You can leave one follow-up comment on each item. Here’s how: Go to Feedback left for others - opens in new window or tab. . Select Follow up next to the item number. Write your follow-up comment. Select Leave Follow-up Comment. Keep in mind that leaving a follow-up comment doesn’t change your original comment or rating. Tip.
Sep 15, 2021 · Shopping. Shopping Online. Ebay. How to Dispute Negative Feedback on eBay. Download Article. methods. 1 Replying to the Feedback. 2 Requesting a Feedback Revision. 3 Removing or Adjusting Feedback.
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eBay site or program issues. We remove neutral/negative feedback when: The comment is about not being able to retract a bid; The problem was caused by a technical issue on the eBay site that we could identify; An eBay Money Back Guarantee case or payment dispute was closed with the seller having met their obligations to the buyer
You’ll then have 10 days to either: Revise the feedback – Select Accept request in the email and we’ll guide you through the process of changing your rating and comment. When you revise or remove feedback, your original comments will no longer be visible. Decline the request – Select Decline request in the email and state your reason ...
Oct 9, 2023 · 2. Contact eBay Directly. If the negative feedback violates eBay’s policies, you can contact customer service and request to have it removed. This process can be initiated by clicking the “Leave Feedback” button on the seller dashboard and selecting the “Resolve a problem” option.
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Aug 8, 2024 · Contact your customer to ask for a revision. This requires you to contact the customer who left negative feedback and ask them for a customer revision. However, eBay has very stringent requirements about what type of feedback can qualify for a buyer revision: The transaction occurred in the last 30 days.
