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  1. To cancel a membership, the Primary Member can: Speak with a team member at any warehouse membership counter and receive an immediate refund, or... Call our Member Services Center at 1-800-774-2678.

    • Membership
    • Membership Cards and Fees
    • Renewing, Adding Or Deleting Cards
    • Lost Or Stolen Cards
    • Product and Membership Guarantee
    • Purchasing Privileges, Guests and Other Rules and Policies
    • Terms of Payment
    • Sales Tax
    • Privacy Policy
    • Calculation of Executive Reward
    Membership is available to qualifying individuals 16 years of age or older.
    Costco reserves the right to refuse membership to any applicant and membership may be terminated at Costco’s discretion without cause, as well as for such things as failure to comply with these con...
    Membership is subject to any and all rules adopted by Costco including our privacy policies and practices.
    A Canadian federal or provincial government-issued ID must be presented at a warehouse Membership Counter when applying for a Costco membership. We do not record government ID numbers of Gold Star...
    Membership fee is for one 12-month period from the date of initial enrollment of the Primary Cardholder.
    Your membership card is valid at any Costco warehouse worldwide and is not transferable. Only Costco Canada and Costco US members with a valid membership card can shop on Costco.ca.
    The person who enrolls for a Gold Star or Business membership is the Primary cardholder (“Primary”) and is responsible for the membership.
    Primary Business members may add additional cardholders (“Affiliates”) to their membership. To add Affiliates to a Business membership, visit the Membership Counter at any warehouse.
    If you have not signed up for auto renewal, your membership fee will be charged on your first shop of your renewal month. Renewal fees are due no later than the last day of the month your membershi...
    Household and Affiliate member cards will be renewed at the same time as the Primary member regardless of the membership start date of the Household or Affiliate member.
    You will not receive new membership cards each year.
    Memberships renewed within 2 months after expiration of the current membership year will be extended for 12 months from the expiration date. Memberships renewed more than 2 months after such expira...

    If a membership card is lost or stolen, the cardholder must immediately notify the Membership Counter. If a co-branded credit card is lost or stolen, the cardholder must immediately call the credit card issuer.

    On Membership: We will cancel and refund your membership fee at any time if you are dissatisfied.
    On Merchandise: We guarantee your satisfaction on every product we sell, and will refund your purchase price*, with the following exceptions:
    Costco may in the future restrict its return policy regarding these and other products. Restrictions will be shown at the point of purchase.
    No sales will be made to any person unless they have a valid membership card.
    Each cardholder may bring their children and up to two guests into the warehouse; however members are responsible for their children and guests. Children should not be left unattended. Guests do NO...
    Costco can refuse entry to anyone at any time at its discretion. This includes members who do not display their Costco membership cards when requested.
    Members will be required to purchase any packages or products opened or damaged by them or their guests.
    All purchases must be made by cash, debit card, Costco Shop Card, preprinted personal cheque or by those credit cards accepted by Costco from time to time.
    Costco reserves the right to further limit the payment method applicable to certain purchases. For example, purchase at our Gas Stations can only be made by debit card, Costco Shop Card, and those...
    Costco reserves the right to limit payment from certain members to cash only.
    Business Members can make purchases with preprinted business cheques. To obtain cheque writing privileges, applicants must present two appropriate pieces of identification with their membership app...
    Sales tax (GST, HST, QST or PST) will be charged on all taxable transactions in accordance with all applicable laws. The member agrees, in the event of his/her failure to pay Costco such tax, to ho...
    If any product is purchased on a sales tax exemption basis and is used in any manner which qualifies it as a taxable item, the member agrees to report and pay any tax due, including any penalties.
    Depending on the applicable provincial law, Primary members must present, when signing up, proof of their provincial tax number or of their tobacco tax number regarding merchandise they desire to p...

    Costco is committed to protecting the privacy of its customers. See Costco’s Customer Privacy Policyon Costco.ca for more details.

    2% Reward: Executive Members enjoy an annual 2% Reward (the “Reward”) on certain Costco purchases as described below The 2% Reward is based on the annual Costco Wholesale purchases (see “Calculation of Reward” below) made by the Primary and Household cardholders on the membership account. The Reward coupon is mailed to the Primary member with the a...

  2. Jan 24, 2024 · Categories: Shopping. To cancel your Costco membership over the phone, call customer service at 1-800-774-2678. When you reach the automated message, listen for the option that mentions “membership.”. Next, choose the “cancellation” option.

    • 128K
  3. May 17, 2023 · If you want to cancel your Costco membership, you have two options: Visit a Costco warehouse and speak with a team member at the membership counter. Call Costco member services at 1-800-774-2678 ...

    • Alexandria White
  4. Mar 26, 2021 · 1. Cancel at a Costco Store. For those who aren’t tech-savvy and prefer to speak to someone in-person, you can simply drive over to a Costco near you and speak with someone at the membership counter for an immediate refund as long as you’re the primary card owner. 2. Call Costco Membership Services.

  5. Sep 17, 2024 · Over the phone: If you don't want to cancel your membership in person, you can cancel it over the phone by calling 1-800-774-2678. There's also an online form you can use to cancel your membership ...

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  7. May 9, 2023 · To cancel, just talk to someone at your local Costco warehouse (or call 1-800-774-2678) and Costco will issue you a full refund. Our Research Expert Steven Porrello

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