Search results
You can cancel your contract from your My O2 account or call 202 free from your O2 phone. Before you leave us, you’ll need to pay any outstanding charges on your account. Your contract will end 30 days after we receive your request to leave.
- Auto-Save
Auto-Save - Leaving O2: What you need to know – Help and...
- Refunds
You can check your final bill in My O2 online, but not in...
- Extras
You can also cancel your free Extra within the My O2 app. Go...
- Bereavement
You can provide information in the following ways: Call us...
- Spend Cap
You can add and manage your Spend Cap in My O2. Sign in to...
- Understanding Data
Understanding Data - Leaving O2: What you need to know –...
- Missed Calls From 0845 and 0843 Numbers
Missed Calls From 0845 and 0843 Numbers - Leaving O2: What...
- Late Payment Fee
Changing personal details in My O2; Device Plan; Direct...
- Auto-Save
- Cancelling Your O2 Contract
- Early Exit Fees on O2
- Alternatives
- More Information
There are three ways to cancel your contract with O2. Please select the option that best applies to you: 1. I'm joining another network and would like to keep my O2 phone number Follow the PAC Codeprocess to cancel your O2 contract and to take your phone number elsewhere. 2. I'm joining another network and would like to start afresh with a new phon...
If you're inside the minimum term of your contract with O2, you'll need to pay something called an "early termination charge" (ETC) or "early exit fee". This will essentially pay off the remainder of your contract. If you’re a customer on O2 Refresh, you can leave at any time by paying off the remaining balance on your device plan. There are no ear...
If you're stuck within the minimum term of your O2 contract, there may be alternatives to cancelling it (e.g. perhaps changing your handset outside of the O2 contract or finding other ways to improve your coverage from O2). If you'd like to reduce the size of your O2 mobile phone bill, there may also be some alternative networks that will offer you...
For more information, read our in-depth guide to early exit fees and how to transfer your phone number to another network. You can also see the O2 website for information about cancelling your contract.
Jun 27, 2019 · I want to terminate my contract but am not signing up to a new mobile network. Two options here. You can follow the original guide linked above or you can get a PAYG sim for any network that is different to the one you are leaving and give them a STAC code to close down your old account.
If you decide to leave us, you can cancel your contract any time by calling 202, free from your O2 phone, and giving 30 days’ notice. Before you leave us, you’ll need to pay any outstanding charges on your account.
Feb 13, 2013 · You can find out the end date of your contract in My O2 or by calling customer service. Just give 30 days notice over the phone. If you want to keep your number and take it to another network, ask for your PAC code which you give to your new network.
Nov 28, 2016 · Solved: Ive been searching the O2 site to cancel my contract but nothing comes up, the live chat and phone line are always too busy.
People also ask
How do I cancel my O2 contract?
What happens if I leave O2?
What happens if I cancel my O2 Refresh contract?
Can I get a refund if I cancel my O2 switch?
How do I cancel my O2 SIM card?
What is the O2 Stac code cancellation process?
To cancel your contract and move to a new provider you’re going to need one of two things, a PAC or a STAC. They’re easy enough to get from O2 and once you give them to your new provider you should be set up within one working day!
