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30 days notice
- Just give 30 days notice over the phone. If you want to keep your number and take it to another network, ask for your PAC code which you give to your new network. Using the PAC code will end your contract and O2 will send you a final bill. If you just want to transfer your number to O2 P&G customer service will arrange that for you.
community.o2.co.uk/t5/Pay-Monthly/When-and-how-to-cancel-my-O2-Pay-Monthly-Contract/td-p/406076
You can cancel your contract from your My O2 account or call 202 free from your O2 phone. Before you leave us, you’ll need to pay any outstanding charges on your account. Your contract will end 30 days after we receive your request to leave.
- Auto-Save
Auto-Save - Leaving O2: What you need to know – Help and...
- Refunds
You can check your final bill in My O2 online, but not in...
- Extras
You can also cancel your free Extra within the My O2 app. Go...
- Bereavement
You can provide information in the following ways: Call us...
- Spend Cap
If you took out your contract before 1 October 2018, you may...
- Understanding Data
Understanding Data - Leaving O2: What you need to know –...
- Missed Calls From 0845 and 0843 Numbers
Missed Calls From 0845 and 0843 Numbers - Leaving O2: What...
- Late Payment Fee
My O2. Sign in to review your account. Remember my user...
- Auto-Save
- Cancelling Your O2 Contract
- Early Exit Fees on O2
- Alternatives
- More Information
There are three ways to cancel your contract with O2. Please select the option that best applies to you: 1. I'm joining another network and would like to keep my O2 phone number Follow the PAC Codeprocess to cancel your O2 contract and to take your phone number elsewhere. 2. I'm joining another network and would like to start afresh with a new phon...
If you're inside the minimum term of your contract with O2, you'll need to pay something called an "early termination charge" (ETC) or "early exit fee". This will essentially pay off the remainder of your contract. If you’re a customer on O2 Refresh, you can leave at any time by paying off the remaining balance on your device plan. There are no ear...
If you're stuck within the minimum term of your O2 contract, there may be alternatives to cancelling it (e.g. perhaps changing your handset outside of the O2 contract or finding other ways to improve your coverage from O2). If you'd like to reduce the size of your O2 mobile phone bill, there may also be some alternative networks that will offer you...
For more information, read our in-depth guide to early exit fees and how to transfer your phone number to another network. You can also see the O2 website for information about cancelling your contract.
Nov 13, 2024 · If you decide to leave us, you can cancel your contract any time in the next 30 days by calling 202, free from your O2 phone or on 0344 809 0202. If there’s an outstanding amount left on your device plan, this will still need to be paid off, either by continuing with the instalments already set up, or you can opt to pay it off in full, a ...
Jun 27, 2019 · I want to terminate my contract but am not signing up to a new mobile network. Two options here. You can follow the original guide linked above or you can get a PAYG sim for any network that is different to the one you are leaving and give them a STAC code to close down your old account.
Jun 24, 2021 · Some of the changes to our out-of-bundle charges and Roaming Limits on Tariffs over 25GB, may mean you have the right to exit your agreement without having to pay an Early Termination Charge. If you choose to exit your agreement and have a related Device Plan you will also have to repay it in full.
Dec 22, 2013 · Can I cancel my contract early and not have to pay any charges if O2 are not fulfilling their part of the deal? I am about 16 months into a 24 month contract for which I pay approx £60/month which includes £10 insurance.
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Dec 28, 2022 · If you’re unhappy with your service or want to switch to a new provider, you can cancel your cell phone contract without paying fees. Here's how.
