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      • If you cancel a credit agreement (like the Device Plan of an O2 Refresh contract) without returning all your equipment you'll have to pay for the goods in full, straightaway. If you didn't buy your device directly from us, you’ll have to go to the seller.
      www.ref.o2.co.uk/help/device-and-sim-support/returns-and-repairs

      Returns and repairs | Help & Support - O2

  2. www.o2.co.uk › help › account-and-billingLeaving O2: What you need to know – Help and Support | O2

    If you have any credit or outstanding allowance when you complete your switch, you can request a refund via bank transfer or cheque. Please pop into an O2 store or get in touch to process your refund.

    • Auto-Save

      O2 Switch Up; O2 custom plans; Multisave; O2 Recycle; Click...

    • Refunds

      You can check your final bill in My O2 online, but not in...

    • Extras

      You can cancel your Extra at any point in My O2. If you have...

    • Bereavement

      You can provide information in the following ways: Call us...

  3. www.o2.co.uk › help › account-and-billingRefund information – Help and Support - O2

    You can check your final bill in My O2 online, but not in the My O2 app, as it will stop working once you’re disconnected. If your final bill is in credit, we’ll refund you automatically within the next 30 days to the account or card you usually pay your bill from.

  4. community.o2.co.uk › t5 › Pay-As-You-GoSolved: How to get refund after leaving PAYG - O2 Community

    Apr 20, 2023 · There are no refunds on PAYG. If on contract, you will need to cancel your account Guide: Cancelling Your Contract. Any refunds due will be returned to the bank account you are currently paying from. I have no affiliation whatsoever with O2 or any subsidiary companies.

  5. community.o2.co.uk › t5 › Pay-MonthlyHow do I return a phone within the 14 day change my mind ...

    Sep 3, 2021 · They said I can go to www.o2.co.uk/returns and speak to a member of the returns and repair team through live chat. There is no live chat anywhere on the page and links just take me round in circles. I want to return the phone and cancel the new contract.

  6. www.o2.co.uk › returning-your-deviceHow to return a device or accessory – Help and Support | O2

    If you’ve decided that the device isn’t for you, you can return it to us within 14 days for a refund. If you’d like to exchange it for a different device, just complete the return and place a new order.

  7. www.reddit.com › switching_and_getting_a_refundSwitching and getting a refund : r/mintmobile - Reddit

    If you have an account or service question/concern, the fastest and best way to get support is by sending u/MintMobileAlex, our Social Media Care Team, a DM. They usually get back to you within 3 hours.

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  9. community.o2.co.uk › t5 › How-to-GuidesCancelling your contract - An updated guide - O2 Community

    Jun 27, 2019 · I want to terminate my contract but am not signing up to a new mobile network. Two options here. You can follow the original guide linked above or you can get a PAYG sim for any network that is different to the one you are leaving and give them a STAC code to close down your old account.

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