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  1. How do I make a payment? If you want to pay your O2 Refresh bill manually, you can do it through My O2. Don’t forget to make payments for both your Airtime Plan and Device Plan.

    • Payment Support

      When you sign in to My O2 you can keep track and manage your...

    • Bereavement

      Our Bereavement and Critical Illness team can help with...

    • Refunds

      You can check your final bill in My O2 online, but not in...

    • Understanding Data

      You could buy a one off Bolt On through My O2 to keep you...

  2. Jul 5, 2021 · I've left my O2 pay monthly contract, and want to pay my final bill. There are two phone numbers in payment reminder email. 0844 809 0202 is a recorded message saying it doesn't exist. 0800 588 4217 seems to be for PAYG customers.

  3. You can check your final bill online via My O2, but not in the My O2 app, as it’ll stop working once you’re disconnected. What’s included in my Pay Monthly final bill? On your final bill you’ll be charged for line rental from your last bill date up to your disconnection date.

  4. Jan 6, 2022 · Assuming your direct debit is still in place, O2 will just take the final bill as normal. You will be emailed when it has been prepared with the amount that will be taken. You can reach the Payment Management team on 0800 902 0217.

  5. Mar 15, 2022 · If not you will need to contact o2 - you can message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG). Or you can call the Payment Management team on 0800 902 0217.

  6. You can check your final bill online in My O2, but not in the My O2 app, as it’ll stop working once you’re disconnected. Your final bill might be higher than your previous bills as it includes: the final cost of line rental; any outstanding charges; any cancellation fees. Sometimes your final bill can be produced in credit.

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  8. Your final O2 bill. You’ll get your final bill 14 days after you’re disconnected. You can check your final bill online in My O2, but not in the My O2 app, as it’ll stop working once you’re disconnected. What’s included in my Pay Monthly final bill? Any early termination charges.

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