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- According to a recent study by McKinsey & Company, companies that effectively use technology to drive behavior change are more likely to outperform their peers. The study found that these companies experience a 20–30% increase in employee productivity and a 10–20% improvement in customer satisfaction.
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Can technology improve performance-driving behaviors?
How can technology improve performance management?
Do technology-enabled solutions drive performance behaviors and critical behavior change?
How can performance management technology help your HR team?
Do performance-driving behaviors change?
How can technology-enabled performance measurement improve performance?
Mar 19, 2020 · Fortunately, new tools and applications are emerging that focus on key performance-driving behaviors and enabling behavior change. They support embedding real-time and dynamic goal setting, performance progress tracking and feedback, and skill development into day-to-day work.
In addition, it is imperative that we examine how one can most effectively leverage technology to improve specific performance-driving behaviors that the research has shown lead to more impactful PM approaches rather than simply automating processes that have not worked well in the past.
- It provides a streamlined experience. Traditional performance reviews are cumbersome and awkward for managers and employees, and they require a lot of preparation, reporting and follow-up.
- It’s fair, consistent and a more effective way to help people grow. With traditional reviews, there’s little consistency in the feedback and metrics provided by managers — each person has their own way of characterizing their staff’s performance.
- It’s insightful — you and the employee learn more. Most traditional reviews are conducted between an employee and their supervisor, so the perspective on performance is limited.
- It’s a people-first strategy. Every employee brings a unique skill set and approach to their work and varied career goals. For example, not everyone has management aspirations, and many desire cross-training instead of leadership.
- Grants access to real-time information. In today’s always-on workforce, time is always of the essence. Access to real-time data in an Employee Experience Platform helps managers and leaders react quickly.
- Easily identifies employee success trends and anomalies. As an HR professional, a data-driven process allows you to shine a spotlight on the areas of employee success you need to see most.
- Develops more complete employee success profiles. Technology is also the best way to build team alignment. When it comes to succeeding, being on the same page is critical.
- Gives an accurate measurement of usage. Just like anything else, a good employee success process only works when it’s actually used. Old-school performance processes make it impossible to track key metrics, like which individuals and teams are setting and tracking goals.
Mar 15, 2023 · The bottom line: To improve productivity, companies will need to create an effective location model and overall structure, institutionalize team and performance processes that unleash talent, and leverage the sweeping power of informal networks.
In addition, it is imperative to examine how technology can be most effectively leveraged to improve specific performance-driving behaviors that the research has shown lead to more...
May 15, 2024 · Gen AI—the latest technology to change the business landscape—can be a tool to support select elements of performance management, such as setting goals and drafting performance reviews.
