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May 30, 2024 · 18. Following Up After An Initial Follow-Up. Sometimes, you may send a follow-up email and still not get a response. But this doesn’t mean you should give up. You can send a second follow-up email to remind the person of your initial email, and you might get a response this time. The third time’s the charm, they say!
- After the initial client meeting. This email is ideally suited for following up after an initial meeting. It gives the client a list of actionable steps and keeps a proactive tone that gives off the sense that you’re already in partnership together.
- After you’ve sent a proposal and haven’t heard back. The client has outlined their project and asked you to send over a detailed proposal (perhaps using Ignition's proposal management software).
- When you need documents or information to get started. If you require key information from the client before you can begin your work, this email will clearly outline the urgency of the matter and remind the client of precisely what it is that they’re supposed to send across.
- When their payment is overdue. It can get pretty awkward when you have to get in touch with a client and ask why you haven’t been paid yet – and more so if you have to follow-up multiple times.
- Rebecca Zucker
- Have a compelling subject line. Forty-seven percent of emails are opened or discarded based on their subject line alone. Research shows that shorter subject lines with only four words have the highest open rates, which makes sense since two-thirds of emails are read on mobile devices.
- Be mindful of your tone. Tone can easily be misinterpreted via email, so take care to craft a message that sounds friendly and polite. Research shows emails that are slightly to moderately positive in tone have a 10-15% higher response rates than more neutral messages.
- Keep it short and use simple language. No one likes to receive a long or dense email. The most effective messages are short and easily scannable. Research shows that between 75 and 100 words is ideal, yielding the highest response rate at 51%.
- Make a clear ask. An unambiguous, direct question will make your request evident to the reader. The clearer you are, the easier it is for them to respond.
Here’s a timeline you can follow when sending multiple follow-up emails: Day 1: Send your initial email. Example: An introduction email or a proposal request. Day 4: Send the first follow-up if you haven’t received a response. Example: "Hi [Name], I wanted to check in and see if you had a chance to review my previous email.
May 18, 2024 · Example 2: Follow-up after a business meeting with no response. If after a business meeting with a prospect, client, or partner, you have not received any feedback, it can be wise to gently follow up with your contact. Highlight the main points of the meeting, offer added value, and request a response. Example of email:
Jul 15, 2024 · Here’s a good rule of thumb: approach a follow-up email after no response the same way you would speak to a new, like-minded friend or acquaintance. 11. Be clear with your proposition. One common reason people don’t respond to emails (unless it’s from someone they know) is because the ask isn’t clear enough.
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Mar 4, 2022 · 2. Wait 2-3 days at a minimum before you send a follow-up email. 3. Use a cold email tool to schedule your follow-ups in advance. 4. Write a follow-up email that adds value for the recipient. 5. Use a different CTA than in your first email. Following up after you don’t get a reply to your email can significantly improve your reply rate.
