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- The new, O2 Refresh, will split customers' monthly costs into a phone plan, where they pay for the cost of their handset in instalments, and an airtime plan, which covers calls, texts and data costs. Customers will be able to upgrade their handsets without paying the full cost of their contract or a termination fee.
You don’t need to do anything, your existing payments and Direct Debits will continue to be billed automatically by O2 – as a single bill covering the cost for your devices and the airtime (your calls, texts and data).
- Upgrading Your Device
If you're on O2 Refresh, you can upgrade whenever you like...
- Tariff Options
If you’re on an O2 Refresh or custom plan contract, once...
- O2 Open
At any one time, you can have a maximum of two O2 Open...
- After You Upgrade to O2 Refresh
If you took out an O2 refresh contract after 17 December...
- Calling Abroad From The UK
No – If you have a Spend Cap, the price of this Bolt On will...
- MOD Personnel - Suspending Contracts of MOD Spouses and Families
How it works Each month we’ll credit your account to cover...
- Using Your Phone Abroad
If you’re on Pay Monthly, you can still get our full O2...
- Offers Explained
O2 Refresh splits your Pay Monthly bill into two parts. The...
- Upgrading Your Device
Apr 6, 2022 · You Airtime will continue on a rolling basis, keeping your number active, until you tell O2 you wish to leave - at which point service to your number will stop, unless you choose to move that number to a different provider with a PAC code.
Sep 9, 2022 · After 24 months, you can: (i) continue with the Device Plan and Airtime Plan, (ii) continue with the Device Plan and terminate the Airtime Plan, or (iii) terminate both the Airtime Plan and Device Plan (provided that you pay the remainder of your Device Plan in full).
If you took out an O2 refresh contract after 17 December 2021 and you're within the first 24 months of your Device Plan, you'll need to pay off the outstanding amount on your Device Plan, if you decide to cancel. However, after 24 months your airtime and device plans will unlink, which means that you have a few options available:
Apr 19, 2017 · if you are on refresh once you have paid off the device plans you are free to cancel the airtime plans with 30 days notice and not have to pay the remainder of the term off
If you're on O2 Refresh, you can upgrade whenever you like if you pay off the rest of your Device Plan. You won't even need to pay anything upfront for your new device. If you took out an O2 Refresh contract after 17 December 2021, your Airtime Plan and Device Plan will unlink.
People also ask
Can I upgrade if I'm on O2 Refresh?
What happens if I cancel my O2 Refresh contract?
What's new with O2 Refresh?
What happens if I cancel my O2 airtime plan?
How do I Check my O2 Refresh Bill?
How do I pay off my O2 device plan?
Jan 31, 2023 · O2 Refresh essentially ends the idea of paying a monthly fee for a phone and airtime as part of a single package. Instead, you pay a monthly fee for minutes, texts and data and then a...
