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Get the answers to your questions about everything Virgin Plus including phones, plans, billing, coverage, long distance, roaming and more.
- Contact Us
Give us a call. To purchase products or services, or to move...
- Ways to Pay
USE A CREDIT CARD. Head to virginplus.ca/preauthsignup and...
- e-Bill
Important messages from Virgin Plus; Your payment options;...
- Paper Bill Eligibility
Talk to us. To purchase products or services, or to move...
- 3G Data Speed Plans
Our 3G data speed plans run on the same 4G LTE network as...
- Getting Started on Prepaid
Surely we have everything you need. Learn how to use your...
- Premium Text Messages
While the premium message fees will appear on your Virgin...
- Texting From Canada to Other Countries
How it’s done . To send a text internationally: Enter the...
- Contact Us
WHAT'S A CREDIT LIMIT? With a credit limit, you'll get an account with a $200 or $300 spending limit. That means your account balance always has to stay under that limit, including any usage we haven't billed you for yet, to keep your phone up and running.
USE A CREDIT CARD. Head to virginplus.ca/preauthsignup and log in. Pick Credit Card as the method of payment from the drop down list. Enter your credit card info. What you'll need: Your Virgin Plus number and password. A MasterCard, Visa or American Express credit card.
If you don't have a credit card or Visa Debit, then you can do a one-time top-up with INTERAC© if you bank with TD Canada Trust, purchase a top up voucher from a retailer or set up PAD for a monthly top up from your bank account.
- Starter Plans
- Value Plans
- Prepaid Plans
- Home Phone
Most Virgin Plus members select a monthly postpaid plan, but more options are available. WhistleOut Canada has our recommended Virgin Plus plans, but your needs may be unique. All Virgin Plus customers can choose from Starter plans, Value plans, prepaid contracts, and even home phone service.
Power users and commuters who want to keep up with the latest Netflix show should consider a Value plan. You don’t need a premium carrier plan with unlimited 5G data when Virgin Plus gives you lots of fast data and nationwide coverage on Canada’s largest 4G LTE network. Subscribers can pay month-to-month or buy a new phone on a two-year contract wi...
While Virgin Plus isn’t known for its prepaid plans, several options are worth considering. Prepaid plans include voicemail, call display, and most also include nationwide long-distance. You don’t need a credit check to get a Virgin Plus prepaid SIM card; using one is a great way to stay on budget.
Landline telephones are so 20th century, but they can be useful as a family line or for seniors who feel more comfortable with a good ol’ telephone. Residents of Alberta, B.C. and parts of Quebec can sign up for a home phone linethat uses the Virgin Plus wireless network. This service includes nationwide long-distance, and you can add international...
- forum.VirginPlus.ca
- VirginPlus.ca/en/support (en français)
- fb.com/msg/VirginPlus
- @VirginPlusCare
With My internet you can make the following changes to your pre-authorized payments: Manage payment types – change between pre-authorized payments from your credit card or bank account. Manage credit card account information – we accept Visa, Mastercard and Amex. Update your credit card expiry date. Login to My internet.
People also ask
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Most Virgin Plus plans include unlimited weekend and evening calling as well as unlimited text messaging. If you need a phone, Virgin Plus’s Silver, Gold, and Platinum plans provide an upfront subsidy in exchange for a 2-year term commitment.
