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Every decision. very day. Be at your best. Be fair, honest and cons. ructive, but also be kind. Bu. d trust and collaboration. B. ing out the best in others. Be open to – and respectful of – viewpoints and perspectives that difer from yours, because our difer.
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At Best Buy we’re committed to operating our business ethically to ensure that both customers and employees are treated fairly and in accordance with our Company Values. The Code of Business Ethics: Outlines ethical standards that guide us in the decision-making process. References company policies that support our ethical decisions.
- Early Cancellation Fees – General
- Early Cancellation Fees – Subsidized Device
- Trial Period
- Cancellation Date
- Contract Extension
If a customer cancels a contract before the end of the commitment period, the service provider must not charge the customer any fee or penalty other than the early cancellation fee. This fee must b...When calculating the time remaining in a contract to determine the early cancellation fee, a month that has partially elapsed at the time of cancellation is considered a month completely elapsed.When a subsidized device is provided as part of the contract,When calculating the early cancellation fee,When a customer agrees to a contract through which they are subject to an early cancellation fee, a service provider must offer the customer a trial period lasting a minimum of 15 calendar days to...The trial period must start on the date on which service begins.A service provider may establish limits on the use of voice, text, and data services for the trial period for all services that are not purchased on an unlimited basis.If a customer self-identifies as a person with a disability, the service provider must offer an extended trial period lasting a minimum of 30 calendar days, and the permitted usage amounts must be...Customers may cancel their contract at any time by notifying their service provider.Cancellation takes effect on the day that the service provider receives notice of the cancellation.To ensure that customers are not disconnected at the end of the commitment period, a service provider may extend a contract, with the same rates, terms and conditions, on a month-to-month basis.A service provider must notify a customer on a fixed-term contract at least 90 calendar days before the end of their initial commitment period whether or not the contract will be automatically exte...At the time that a service provider offers a customer a device upgrade, the service provider must clearly explain to the customer any changes to the existing contract terms caused by accepting the...Best Buy’s Purpose and Values define and inspire our Code of Ethics. We strive to be At our best. Every decision. Every day. For more than 50 years, Best Buy has been a purposeful, values-driven, human organization. We are dedicated to serving our customers, employees, vendors, shareholders and the communities in which we operate.
In July 2019, the Canadian Radio-television and Telecommunications Commission (CRTC) created the Internet Code, a mandatory code of conduct that applies to large Internet service providers (including all of their brands and affiliates that provide Internet services) and to all retail fixed Internet access services (including, cable, fibre, DSL, fixed wireless, and satellite services). Mobile ...
Best Buy does not allow any form of retaliation against anyone who reports a concern, makes a complaint in good faith or cooperates in an investigation. If you believe you have been retaliated against, reach out to HR, Employee Relations or the Open & Honest Ethics Line. Find out more. • Investigation Resource for Reporters
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Every Canadian with a mobile plan is protected by the Wireless Code. It explains your consumer rights and the rules your provider must follow. Among other things, the Code makes it easier for you to: understand your mobile plan. change providers. prevent bill shock.
