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  1. We encourage you to return your item(s) via registered or traceable postal services as return parcels remain the responsibility of the customer until received by CAMILLA. IN STORE RETURNS POLICY In-store purchases can be returned to any CAMILLA Boutique with proof of purchase, within 14 days of the purchase date .

  2. If you wish to exchange for another item or size, you can do this in store or refund and purchase the new item separately. Note: We endeavour to process our returns within 5 business days of receiving your return, however, during sale periods this may take 1-2 business days longer. Please refer to our Returns Policy for further information.

  3. The item(s) must meet the requirements outlined in the returns policy. Returns will not be accepted without an approved RA#, you can find our returns policy here. Submit your return via https://ca...

  4. What if I change my mind? What proof of purchase do I need to present? Can I return a sale item? Are there items that can't be returned? Why can't I return my item? How will I be refunded? What if my item is faulty? What if I received the wrong item? camilla.com.

  5. Want to return an item online from CAMILLA? Ensure return conditions have been met and submit your return via this return portal.

  6. For "sale" items purchased online, the standard 14 day Return Policy applies and you should familiarise yourself with item exclusions. Items marked as FINAL SALE - NO EXCHANGES - NO RETURNS are not eligible to be returned or exchanged for any reason. Sale items purchased in store cannot be returned for change of mind.

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