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Sep 29, 2022 · Size, scale and speed of Currys’ transformation unheard of for a retail business of its size. The UK’s number one technology retailer, Currys, has reached a major milestone on its digital transformation journey to becoming a world-class omnichannel retailer that helps everyone enjoy amazing tech.
Omnichannel: We help customers choose the right technology, from the best range of products in stores or online. Demonstration: We inspire customers to discover technology, through demo in stores and online. Easy: When customers know what they want, we make it easy for them to get it.
Jul 11, 2024 · This aligns with Currys’ commitment to its omnichannel model, comprised of 301 stores across the UK&I and a strong online presence. It also follows the recent announcement of the reimagining of 65 store layouts to make the retailer’s mid-size superstores more navigable. Overall, this means Currys plans to transform a cumulative 115 stores ...
Jul 12, 2024 · This aligns with Currys’ commitment to its omnichannel model, comprised of 301 stores across the UK&I and a strong online presence. It also follows the recent announcement of the reimagining of 65 store layouts to make the retailer’s mid-size superstores more navigable.
Sep 29, 2022 · To date, our omnichannel strategy has led to happier colleagues, happier customers, who are more likely to return, and a financially stronger business. Currys is now leading the way in omnichannel technology retail in the UK.” *Source: The Future Laboratory – Conscious Commerce. currys-the-future-laboratory.pdf (currysplc.com)
The vision for Currys’ digital transformation was simple: give customers an unrivalled omnichannel experience, augmented by technology, but enabled by people. Simplicity is key when it comes to creating a smooth customer experience, but Currys had more than 500 applications and complex digital journeys across multiple websites and brands.
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Does Currys have a website?
Dec 15, 2021 · Currys rolled out new omnichannel platforms including its new currys.co.uk website during the year, with a focus on design, personalisation and easier navigation. At the same time, the company is now offering services from face-to-face advice to fast fulfilment both online and in its stores.
