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  1. Benefits and coverage handbooks. We are continuing to grow and expand our network to bring our Members more choices for care! The Benefits and Coverage Handbook, also known as the Combined Evidence of Coverage or EOC, provides information about how to access services, member benefits, and your rights as a health care consumer.

  2. VHP access. On March 1, 2023, VHP launched VHP Access, our new provider portal. Powered by Epic, VHP Access replaces the old Valley Express referral, authorization, and eligibility system. Get trained on the new portal during a live training session. Learn more about provider portal.

  3. This manual provides information about how to work with VHP and will describe how will we work together. The Provider Manual also contains policies, procedures, regulatory/contractual requirements to support you in providing comprehensive care to our Members and is designed to help your understanding of our programs and processes. We will ...

  4. policies and guidelines of Valley Health Plan. This Manual contains policies, procedures and guidelines for Valley Health Plan's product lines: • Valley Health Plan Commercial • Santa Clara Family Health Plan–Network 2 o Medi-Cal Managed Care o Healthy Families o Healthy Kids The VHP Provider Manual is divided into the 16 sections:

  5. Jul 17, 2013 · and Network Providers. access to services. Helpful Contact Information Valley Health Plan Office. 2480 N. First Street, Suite 200 San Jose, CA 95131 Hours: M–F, 8am–­­5pm. Valley Health Plan ...

  6. The following is sampling of services which require authorization. For a detailed list, please refer to the Authorization Guidelines or on-line at www.valleyhealthplan.org in For Providers.

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  8. If you have any questions regarding your insurance plan’s participation status with Valley Health, please contact our Payer Contracting team at payercontracts@valleyhealthlink.com or 540-536-6140. Commercial/Private insurers utilizing the MultiPlan, PHCS, Virginia Health Network, and MedCost Networks.

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