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  1. Once you have moved over to O2, you can contact customer services for both O2 and Virgin Mobile by dialling 202 from your Mobile and selecting the appropriate options. If you need to speak to Virgin Media customer services in relation to TV, Broadband or Home Phone, you can dial 150 from your Virgin Landline or call 0345 454 1111 from your ...

  2. If you already have or are signing up to a Virgin Media broadband service and someone in your household is an eligible O2 Pay Monthly plan customer, those in the household with an eligible O2 Pay Monthly phone or sim, can whizz around the world using their O2 phones or sims, in 75 destinations at no extra cost, with O2 Travel Inclusive Zone.

  3. If you need medical assistance, or to make a claim, here are the numbers to use. +44 20 8239 3902 when calling from outside the UK. 020 8239 3902 when calling from within the UK. 0844 463 02 02 Lines open Monday-Friday, 8am-6pm. If you have any questions about your policy, please call Customer Service: 0844 463 02 02.

  4. Nov 12, 2024 · Virgin Media’s customer service has largely been helpful and transparent during my time with the provider. ... Volt is the largest bundle package on offer from Virgin Media O2. Not only does it ...

  5. However, since the merger of Virgin Media and O2, all Virgin Mobile customers were transferred to O2. It's no longer possible to join Virgin Mobile, but existing customers are still contracted to Virgin for the moment, while receiving services and support from O2.

  6. A Satisfied customer. Have been a Virgin customer for 25 years,even before they became Virgin.Service has been good,downtime very rare,speeds good.My current contract is due for renewal.Contacted them and said that the renewal offer was unacceptable.Was offered a new price which is lower than what I am currently paying and which I gladly accepted.The customer services operator was very helpful ...

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  8. Jan 17, 2023 · The provider intends to have moved all existing and newly joined Virgin Mobile customers to O2 plans by the end of 2023. Virgin Mobile and O2 have committed to setting out exact details and the process to customers at least 30 days ahead of their migration. The vast majority of customers will not need to replace Sims, port phone numbers or ...

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