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  1. www.virginmedia.com › help › virgin-media-bill-explainerBill Explainer - Virgin Media

    As a Virgin Media customer, you pay for your services in advance. For example, you pay in September for October’s services. Sometimes you may notice that the monthly price for your services has changed.

  2. Jan 27, 2024 · Once the services are activated - the first bill is produced after 10 days and the agreed payment date is set for each month. The first months billing is for 2 months which is correct, and yes we do charge our bills in advance.

  3. www.virginmedia.com › help › virgin-media-first-billMy First Virgin Media Bill

    We bill for services in advance, so these charges cover your first calendar month. ‘First month’s package’ covers your standard monthly price, plus any discounts or offers. It’s includes all services charges, personal picks add-ons, equipment and offers. Package price.

  4. We bill your rate plan one month in advance, this is why on your first bill you’ll also be charged for the month following your activation. Understand your bill with the Monthly Bill Explainer. Get the answers to your questions about Sweet Pay. Heads-up! Sign up for e-Bill and save some trees!

  5. Voice and Text packages purchased in advance are billed like Add-ons. Check out the Add-ons page for more deets. Travel Data Passes purchased will show up under Events on your bill as a one-time charge for each Travel Data Pass purchased while roaming.

  6. Your first month of service will start on your day of installation, and will cover 1 calendar month. This bill will cover your 1st calendar month (from your installation date), plus your month in advance. From next month you'll only be bill for a standard month in advance. Why do I have other charges?

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  8. Internet service is billed one month in advance – just like Mobile. On your first bill, you’ll see a proration charge for the Internet service you received leading up to the first day of your regular billing cycle. Your Internet usage is calculated based on your billing cycle.

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