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  1. Be sure to have your Xfinity Mobile account and device information including device make, manufacturer, model, and serial number, and last four digits of credit card on the account. Be ready to provide details about the cause, location, and date of the claim incident.

  2. You can also call Assurant at 18558849771 and a care specialist will work with you to process your claim. If your device is lost or stolen, call Xfinity Mobile at 1‑888‑936‑4968 to suspend your service and protect yourself against unauthorized use.

  3. Add Xfinity Mobile Care, formerly the Xfinity Mobile Protection Plan, within 30 days of purchasing a new device for damage, loss, & theft coverage.

  4. My issue is that after every app i installed, i get a call from xfinity mobile support (its the correct number) and there is no one on the other line when i answer. I've been combing thru settings and havent found anything to prevent this but i am very much not comfortable with xfinity monitoring my device like this.

  5. Get a replacement as soon as next-business-day after claim approval (a service fee/deductible is required). No more waiting to get your hands on the newest device release. With Xfinity Mobile Care, you can upgrade your device with no early upgrade fees.**.

  6. 4.5 star. 107 reviews. 5K+. Downloads. Everyone. info. About this app. arrow_forward. Live with less worry and get the peace of mind you want with the Xfinity Mobile Care app by Assurant. The...

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