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- Zoom designs, develops and tests its products with accessibility in mind to provide collaborative tools for all users. For example, our platform includes accessibility features to facilitate communication for users with visual impairments, limited dexterity, or any other type of disability.
explore.zoom.us/media/2023-accessibility-plan.pdf
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Zoom puts users front and center, driving inclusivity for everyone. We listen to our customers and are continually looking for ways to build the very best, most accessible communications experience.
- Language and Accessibility Features
Zoom recognizes the importance of providing accessible Zoom...
- Language and Accessibility Features
Zoom is committed to empowering people with diverse abilities and using technology to eliminate barriers. In connection with this effort, we have published our Accessibility Plan and Progress Report on our Plan pursuant to the Accessible Canada Act.
- At Zoom, we strive to ensure that people of all abilities can meet and collaborate with one another by taking into consideration the wide range of...
- Please see the following support article for more information: https://support.zoom.us/hc/en-us/articles/8158738379917-Managing-automated-captions-
- Captions shared in a meeting can be saved locally by both hosts and attendees if the meeting host has enabled the “Save Captions” web setting.
- The Zoom meeting invites the Zoom captioning service to join the meeting. The Zoom meeting then sends the audio portion of the meeting to this serv...
- No, the captioning service runs in Zoom’s data centers on Zoom’s servers that are managed by Zoom. Only Zoom staff have access to these data center...
- Zoom does not have access to real-time customer captions. Zoom cloud recordings containing customer audio and text data is considered “customer con...
- Zoom's design and development process expect that newly introduced features are made accessible from the very beginning. The accessibility team col...
- Zoom is constantly gathering feedback from users to identify areas where there is a mismatch between our products and our users' abilities. If acce...
- Full details about how each product complies with each WCAG guideline can be found in the products’ respective VPAT documents can be found on our A...
- Zoom supports closed captioning for its live meetings through several different methods. Meeting hosts may type the captions themselves or assign a...
- Executive Summary
- Information and Communication Technologies
- Communication, Other than Information and Communication Technologies
- The Procurement of Goods, Services, and Facilities
- The Design and Delivery of Programs and Services
- Consultations
At Zoom, we want to make human connection easy for everyone, everywhere. That’s why we train our teams to sustainably build accessible products. We test our products with assistive technologies and continually listen to customer feedback to build products that fit your needs. Zoom designs, develops and tests its products with accessibility in mind ...
Information and communication technologies are various technological tools and resources used to transmit, store, create, share, or exchange information. Zoom employees primarily use Meetings and Team Chat to communicate and collaborate internally. Both technologies are compatible with assistive technologies, and have accessibility features. For in...
Zoom communicates with current and prospective customers and users via Zoom’s website at https://zoom.us/, which conforms to WCAG 2.1. Zoom also engages with users through social media and, where supported, is careful to provide alt text for images posted to its accounts. Videos posted to Zoom’s YouTube account have closed captions and transcripts....
The Accessible Canada Act requires us to consider accessibility requirements for procurement and include accessibility as part of the provision of goods, services, and facilities where appropriate (e.g., accessible technology, materials, and amenities). When evaluating vendors, Zoom has on occasion requested that they provide Voluntary Product Acce...
Zoom’s software development process takes accessibility into account in the design phase. New features are tested for accessibility before we release them to customers, and we commit to continually maintain the accessibility of our products to ensure there is no regression. In line with our software development processes, Zoom Phone was designed wi...
Zoom regularly consults with people with disabilities through several methods. Since 2016, as part of a collaboration with several US universities, the Zoom accessibility team has participated in monthly meetings with a group of users with a variety of disabilities and accessibility experts. Additionally, Zoom frequently collaborates with a variety...
Jun 26, 2023 · Zoom Feature Accessibility: A Closer Look. Zoom has a variety of features that make it easy for people with disabilities to participate fully in online meetings, including: Closed Captioning. Zoom offers closed captioning for meetings, which is incredibly helpful for people with hearing impairment.
Zoom recognizes the importance of providing accessible Zoom Meetings for all participants. Learn more about accessibility and language features, including interpretation and captions, using these support articles and resources.
Learn about Zoom's accessibility and language features, including interpretation and captions, through support articles and resources.
Apr 29, 2024 · How to Activate Zoom Accessibility Features, Step-by-Step. To take advantage of Zoom’s range of accessibility features and make meetings accessible for everyone, including yourself, read through this guide and learn how to turn on some of the Zoom features that are most useful to you.
